The EKIA way Ex 5: Sample answer: (226words)
Limitless Horizons, our travel agency and advisory service specializing in adventure holidays in remote locations, was founded in 1989 by Rob Davies. We do not arrange accommodation in well-known resorts, thus encouraging travellers to discover the real country they are visiting. We constantly seek out new adventure holidays which allow travellers to mix with local people rather than retreat to the beach or their hotel.
Although all our advice is impartial, it is influenced by certain core values:
Respect for local values and practices
Respect for individual needs and independence
Believe in the need to limit the environmental impact of our activities.
We believe that as privileged visitors to sometimes fragile environments, we should take nothing but photographs and leave nothing but footprints.
Wherever possible, we encourage the use of small independent companies. We also insist on local guides and seek to house travellers in modest accommodation. Our clients can look forward to living the local culture and eating the local suicine; Limitless Horizons rejects the concept of Coca-Cola trek.
Our representatives are constantly travelling in order to update and check our information. These trips are funded solely by Limitless Horizons. We pay our way, accepting no hand-outs or free-flights, thus ensuring the only factors influencing our advice to you are your needs and those of the area you wish to visit.
Building international teams Ex2: Sample answer: (230words)
Dear Jacek
Further to our conversation of 11 November, I writing to confirm your visit. Since this will be your first trip to the United Kingdom, I include some information about the way we operate.
The first meeting is scheduled for 11.15am and you should be ready to start promptly. Some people say that the British have a rather relaxed attitude to time and that starting 15 minutes late is normal. However, Jim Walsh, the Head of Sales, is extremely keen on punctuality, so do not be tempted to take any risks.
One difference between this office and yours that you may notice is the apparent lack of formality between colleagues here. In British it is usual to use a person’s first name once you have been introduced and you will be invited to do so. Also, please do not feel offended if our staff here do not use your professional title; only the medical doctors are given the title ‘Doctor’ here. As I said, especially between colleagues, it is common simply to use a person’s first name.
A number of our managers are women and you should be aware that they are treated in exactly the same way as their male counterparts.
If you have any further questions, please do not hesitate to contact me on 020 779 2603.
I look forward to seeing you on 8 December.
Yours sincerely
