Chapter 1: How Management Accounting Information Supports Decision Making
Chapter 2: The Balanced Scorecard and Strategy Map
Chapter 3: Using Costs in Decision Making
Chapter 4: Accumulating and Assigning Costs to Products
Chapter 5: Activity-Based Cost Systems
Chapter 6: Measuring and Managing Customer Relationships
Chapter 7: Measuring and Managing Process Performance
Chapter 8: Measuring and Managing Life-Cycle Costs
Chapter 9: Behavioral and Organizational Issues in Management Accounting and Control Systems
Chapter 10: Using Budgets for Planning and Coordination
Chapter 11: Financial Control
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Not the greatest book in the world - gave me enough on topics where I could then go and research more related material on the internet.
If you ask someone for the time, they don't tell you how to build a clock. This is exactly what this book does. The SIMPLEST concepts such as estimating whether or not you should take a custom order goes into pages of long winded explanations and concepts that are absolutely ridiculous. For example, there is a section that discusses how to decide whether to take a short term product order. In reality - the real world - this is very simple. You sit down and calculate out your costs, lost profits from the time you run the custom order and make a decision. Well, not according to this book. In order to make this decision, you must read 10 pages of bull.... and do a bunch of ridiculous formulas and spin on your head, hop on your left leg and recite the pledge of allegiance at the same time.
This book is horrible. The author makes the concepts extremely difficult and long winded when in reality they can be simplified and better explained than the way this book is written. This is a classic example of the author thinking he has to make everything so complex and fancy so that a college will buy the book and the professor will have something to teach because the problems and concepts are artificially complicated.
For example, there is one section in the book that discusses how to calculate variable and fixed costs. This is a relatively easy concept in reality but this book and author feels as if he needs to make it as complex and confusing as possible. They start out by listing out a simple equation and then give you 3-4 different scenarios back to back to thoroughly confuse the hell out of you.
It is just overly long winded and complicated. Most of the concepts in the book and material can be more easily explained and simplified. Again, this is just a classic example of an author writing an overly complex book targeted at universities so they can give their students busy work and make simple concepts complicated as hell to justify the tuition and degree.
If you don't need to this book for your college class, my recommendation is to find another book that is more straight forward and is more organized in terms of the equations and concepts. If you are stuck with this book for a class, I feel sorry for you as I was.
Terrible book.
This book is a real must Reading for everyone interested in the use of managerial tools to manage a company!
Material is current, relevant, innovative ideas, easy to follow. One of the few textbooks that do not put me to sleep.
This text book is ok, it is pretty dry and boring but it gives you the information needed. This is part of my class requirement so I did not have a choice. I would recommend just renting it.
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