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国际商务师写作:索赔例句(1)

2012-06-02 
索赔写作19句

  1. 因货物与样品不一致,要求退货

  We have received today the goods we ordered on June 10. On examination we have found not all the goods correspond with your original samples. The quality is much inferior and the weights lighter.We are, therefore, returning the goods to you with freight forward.

  2. 通知对方到货数量不足,要求送来不足部分

  Your goods have arrived today.On opening the case we have found the goods are short by 10 units.We have only a few stocks, and ask you, therefore, to ship the 10 units by airfreight immediately on receipt of this letter.

  3. 通知对方货品出错,要求重新送货

  We have received your goods covering our order of August 10.On opening the goods, we have found it contains completely different articles.As we need the correct articles, we request you arrange for dispatch of replacements at once.Meanwhile we will keep the goods at your disposal.

  4. 通知对方货品品质不良,并寄送样品

  We are sorry to inform you that your last shipment is not up to your usual standard.The goods seem to be roughly made and are inclined to be inferior.By separate mail we have sent you a sample of this article so that you see the inferiority of the goods dispatched.

  5. 通知货物的破损

  We have found that one case of the consignments is badly damaged.Among the goods, thirty units are broken, and the mechanisms are exposed.As you will see in our survey report enclosed, these articles are seriously damaged, and are quite unsaleable.

  6. 要求紧急援助

  We have always relied on your goods and are all the more at a loss in this case because we have to supply these articles to new customers.Therefore we ask you to let us know immediately how you can help us in overcoming this difficulty.

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