QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life

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		QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life
		QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life

Who Moved My Cheese? showed readers how to adapt to change.

Fish! helped raise flagging morale.

Execution guided readers to overcome the inability to get things done.

QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.

The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.

The solution involves an entirely new approach. We can no longer ask, "Who dropped the ball?" "Why can't they do their work properly?" or "Why do we have to go through all these changes?" Instead, every individual has to ask the question behind the question: "How can I improve this situation?" "What can I contribute?" or "How can I make a difference?"

Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.

点击链接进入中文版：
QBQ!问题背后的问题（白金版）

网友对QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life的评论

这本书，是我们公司的VP（老美） 推荐给我们的。 内容简单易懂。

我不知道，卓越网有原版的，就让老板从美国寄来一本。 看后，还不错。

当然，网上也有中文版的。

做工感觉还不错，但只是CD哦~没有书~

有点贵了，很薄。内容比较浅显。

Wonderful book. My company purchased 150 copies of this book for our staff and decided this culture of personal accountability is one we would adopt. The book is an easy read and the staff loved it. Within days they were re-thinking how they did things and what they said. We have reinforced this with weekly meetings to discuss the book and ways to encourage those being personally accountable.

A few did not care to read the book or thought it was a corporations way of "making us do more work", which is the I am the victim way of thinking. They obviously did not read the book much....... and I don't think they will survive in our new culture of QBQ!

On to the second book for my staff. So many of them liked the book so much they are purchasing copies for family members, as graduation gifts, and for friends.

The easiest and most useful tool you can give your employees to help them personally and professionally!

Albert

As.a handyman and carpenter QBQ speaks to me and the requirement to bring personal accountability to each client project. Unfortunately once a week I hear horrror stories about of my colleagues inability to keep their promises to clients.

Trades people (flooring, handyman, electrical, etc) need to re-work their understanding of how a client facing business is supposed to work.

To ask themselves the question (QBQ) every day, Am I taking responsibility here. Am I being honest about the capabilities I have and pass on work I am not qualified to do.

Have I made these mistakes, absolutely, but I learned that I cannot do my best work if my personal life, finances or equipment isn't in tip top shape. Because if I am not at my best my clients will suffer.

Excellent easy read book to eliminate the inefficiency of blaming self and others, re-frame questions to personal accountability that turns to positive productive action, and how to avoid the "accountability avoidance jargon that sounds like accountability," like "team accountability," in our lives and businesses. More impactful than most.

I first read QBQ six or seven years ago. Since then I've re-read it many times, given away dozens of copies, and it's definitely in my top five favorite books. A lot of what's in QBQ is stuff I should know, or in many cases I do know it, but I need to be reminded. I love the simple and short chapters of this book for those regular reminders.

this is a great book about different ways to look at situations that you encounter in your career as well as in your personal life. We did a book discussion on this one at work. It makes you think about the way that you handle situations and how taking a different approach can lead to different outcomes.

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