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The CEO and the Monk: One Company's Journey to Profit and Purpose |  |
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The CEO and the Monk: One Company's Journey to Profit and Purpose | |
"The CEO and the Monk is an enormously interesting and utterly charming book. We all know that we have to restore faith in our capitalist system if it is to survive and flourish. Bob Catell, with the assistance of an unusual advisor, did just that at a critical moment in his company’s evolution and our nation’s history. This is a rare business story that will both amaze and inspire you."
–David Rockefeller
"This is a wonderful story of commitment, integrity, and the power of relationships. It offers the possibility that executives who care about community and people bring both honor and economic success to their business. Inspiring and practical, The CEO and the Monk threatens to restore our faith in those who lead us. I tip my hat to Bob and Kenny for telling the story of how human values can be brought into the marketplace. This book is unique and much needed."
–Peter Block, consultant, speaker, and author of many bestselling books, including The Answer to How Is Yes, winner of the 2002 Independent Publisher Book Award for Business Breakthrough of the Year
"The CEO and the Monk offers great lessons for any leader or HR professional who wants to build a positive work environment. Where else can you learn to handle such business challenges as mergers and acquisitions, growth, deregulation, cutbacks, and change intertwined with the human issues like employee involvement and communication in one place? Filled with best practice concrete examples, this is one of the finest case studies for engagement and retention that I have ever seen."
–Beverly Kaye, founder and CEO, Career Systems International, and coauthor of Love It, Don’t Leave It: 26 Ways to Get What You Want at Work
"Managers don’t always recognize the critical need for trust and understanding. The CEO and the Monk will awaken their sensibilities. It brilliantly blurs the line between the soft and the hard of business, and proves that you don’t have to sacrifice your soul to make a profit."
–Jim Champy, Chairman of Consulting for Perot Systems and coauthor of Reengineering the Corporation In an era in which headlines decry the dishonesty of some corporate leaders, we tend to overlook more inspiring business stories. This is one of those stories.
While some energy companies were playing fast and loose with the new rules of deregulation--cooking the books to inflate the price of their stock--KeySpan maintained the sort of good corporate citizenship that many people thought impossible. And while other energy businesses imploded in a wave of misguided management and dishonest accounting, KeySpan’s leadership was characterized by its steadfast belief in doing the right thing and embracing the very best that its employees and the communities it served had to offer.
The CEO and the Monk describes the unlikely partnership of a savvy CEO and a former monk who led their company to the top even while embracing a higher set of business standards. It examines KeySpan’s success from the perspective of Robert Catell and Kenny Moore, who have formed an unusual but potent relationship that has enabled the company’s rise from a small local utility monopoly to one of the nation’s largest and fastest-growing energy providers. It has done so by adopting the values of the community it serves and espousing a management philosophy that brought caring and a sense of soul into the workplace. The results not only improved the bottom line, but forged a corporate culture with meaning.
Unlike other business books that claim to offer lessons in ethical leadership, The CEO and the Monk goes beyond the theoretical into the real world, where commerce and spirituality rarely intersect. This is a true account of a real business, with real business leaders and tough issues to overcome. Faced with deregulation, traumatic mergers, a slowing economy, the terror of 9/11, and a shifting business landscape, Catell and Moore infused KeySpan with a sense of values--without ever losing sight of the bottom line. Theirs is a story that will resonate with corporate leaders who want to lead as well as inspire their organizations.
作者简介 Robert B. CATELL is the CEO of KeySpan, one of the nation’s largest energy providers. He is one of the most highly respected business leaders in New York.
KENNY MOORE is a former monk who left the religious life for a successful career in human resources. He is currently Corporate Ombudsman at KeySpan.
GLENN RIFKIN is a veteran business journalist who has written extensively for the New York Times and coauthored many groundbreaking business books, including the Wiley title Radical Marketing, The CEO Chronicles, and The Ultimate Entrepreneur.
媒体推荐 & showing executives how to instill a philosophy that balances bottom-line demands with a sense of caring. -- The Deal, 15th March 2004
"Entertaining and human story of making a business work by keeping an eye on the intangibles of the human experience." -- HR.Com Book of the Year 2003, Runner-Up, January, 2004
"If you're interested in CEO thinking, human resources issues, and corporate culture, ''The CEO and the Monk" is worth reading." -- Boston Globe, March 7, 2004
"It's an odd partnership that makes for an offbeat but intriguing story." -- Harvard Business School's Working Knowledge, March 8,2004
“… showing executives how to instill a philosophy that balances bottom-line demands with a sense of caring.” (The Deal, 15th March 2004)
"It's an odd partnership that makes for an offbeat but intriguing story." (Harvard Business School's Working Knowledge, March 8,2004)
"Entertaining and human story of making a business work by keeping an eye on the intangibles of the human experience." (HR.Com Book of the Year 2003, Runner-Up, January, 2004)
"If you're interested in CEO thinking, human resources issues, and corporate culture, ''The CEO and the Monk" is worth reading." (Boston Globe, March 7, 2004)
专业书评 From Publishers Weekly
The sublime union of temporal and spiritual power in the business world is celebrated in this earnest corporate hagiography. The titular monk is ex-Catholic clergyman Moore, a "thoughtful, provocative, gentle and good-natured" man with "the interpersonal skills of a priest, the serenity of a monk, the unbiased attitude of a business neophyte and a stark absence of a personal agenda." Signing on to the human resources department of gas utility Brooklyn Union, Moore becomes a confessor to troubled colleagues and a spiritual advisor to CEO Catell. As the energy market deregulates and Brooklyn union metastasizes into energy conglomerate KeySpan through a series of traumatic mergers and acquisitions, Moore helps the company "hold on to its soul" through a regimen of high-concept human resources initiatives in which employees meditate, create murals, do improv comedy and vent their feelings, initiatives that are also supplemented by random acts of senseless beauty, like sending anonymous floral bouquets to unsung workers. Nominally the company ombudsman, Moore displays a combination of sacramental and community-building roles that makes him more like an archbishop; he likens one of his HR functions to a Catholic Mass, another to the Last Supper, and even presides, decked out in priestly vestments, over a "funeral" for Brooklyn Union. Employees roll their eyes at first, but Moore is stoutly supported by Catell, a "messianic CEO" whose "salvific task" Moore compares to that of Moses himself. In the book??s trinitarian chapter structure, business journalist Rifkin (Radical Marketing) offers third-person narrative sections praising the character and good works of the two KeySpan executives, followed by first-person sections in which Moore and Catell praise each other (and themselves.) The result is a fairly well-written devotional tract that will inspire far more than it enlightens.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
From the Back Cover
Advance praise for The CEO and the Monk
"The CEO and the Monk is an enormously interesting and utterly charming book. We all know that we have to restore faith in our capitalist system if it is to survive and flourish. Bob Catell, with the assistance of an unusual advisor, did just that at a critical moment in his company’s evolution and our nation’s history. This is a rare business story that will both amaze and inspire you."
--David Rockefeller
"This is a wonderful story of commitment, integrity, and the power of relationships. It offers the possibility that executives who care about community and people bring both honor and economic success to their business. Inspiring and practical, The CEO and the Monk threatens to restore our faith in those who lead us. I tip my hat to Bob and Kenny for telling the story of how human values can be brought into the marketplace. This book is unique and much needed."
--Peter Block, consultant, speaker, and author of many bestselling books, including The Answer to How Is Yes, winner of the 2002 Independent Publisher Book Award for Business Breakthrough of the Year
"The CEO and the Monk offers great lessons for any leader or HR professional who wants to build a positive work environment. Where else can you learn to handle such business challenges as mergers and acquisitions, growth, deregulation, cutbacks, and change intertwined with the human issues like employee involvement and communication in one place? Filled with best practice concrete examples, this is one of the finest case studies for engagement and retention that I have ever seen."
--Beverly Kaye, founder and CEO, Career Systems International, and coauthor of Love It, Don’t Leave It: 26 Ways to Get What You Want at Work
"Managers don’t always recognize the critical need for trust and understanding. The CEO and the Monk will awaken their sensibilities. It brilliantly blurs the line between the soft and the hard of business, and proves that you don’t have to sacrifice your soul to make a profit."
--Jim Champy, Chairman of Consulting for Perot Systems and coauthor of Reengineering the Corporation
目录
Introduction: What Is Good for the Soul Is Also Good for Business.
Chapter One: The Corporate Funeral.
Chapter Two: Brooklyn Union, the Fertile Hen.
Chapter Three: Enlightened Self-Interest.
Chapter Four: The LILCO Deal.
Chapter Five: High Noon.
Chapter Six: The Aftermath.
Chapter Seven: The New Millennium.
Chapter Eight: September 11th.
Chapter Nine: Preserving the Corporate Goodness.
Epilogue: The CEO; The Monk.
Acknowledgments.
Index.
……
