A company is planning to introduce a general training program for new staff. Talk together about the topics the company could include in the program and decide which 3 things you think are most important.
Here are some ideas to help you.
Candidates’ Card
General training program for new staff
Topics for training
2 Equipment
2 Computer skills
2 Company organization
2 Company rules
2 Customer service
2 Product training
2 Health and safety
Delayed Flight
Mr. Lee: Hi. I’m here for flight 514 returning to Beijing but the board shows there is a delay. How long of a delay is expected?
Counter Clerk: So far it looks like we will be leaving two hours late, but keep checking the departing flights status board just in case.
Mr. Lee: Do you think it’s safe to leave to get a quick bite?
Clerk: I think you should stay in the airport. Even though the delay is expected to be two hours, the flight departure could be announced any minute. Who knows?
Mr. Lee: What seems to be the problem?
Clerk: It seems there are some loose bolts on one of the wings. It happens all the time. No need to worry.
Mr. Lee: Umm…You know… Actually I was thinking of trying another airline. No need to hold my seat
