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Welcoming
On behalf of …, I’m very glad to welcome you…
It’s a pleasure to see you here.
Welcome to…
Thank you for coming all this way.
Self Introduction
Please let me introduce myself. I’m…
How do you do? My name is…
May I introduce myself? I’m…
It’s a pleasure to make your acquaintance. My name is…
Third-party Introduction
It’s my pleasure to introduce you to …
I’d like to introduce you to …
A, let me introduce you to …
A, I’d like you to meet …
A, I don’t believe you’ve ever met …
This is … He’s in charge of…
He looks after…
He’s our … Director/Manager.
Offering
Let me get you a coffee.
Would you like a coffee?
Let me take your coat.
Small talk topics
Travel
How’s your flight?
How do you like our city?
Is this your first visit to…?
Did you have a good trip?
Was it easy to find here?
Weather
It’s a beautiful day, isn’t it?
I heard it’s going to rain this afternoon.
My flight was cancelled because of the heavy snow.
There will be a storm tomorrow.
Finally we’ve gotten a beautiful day.
I hate the summers here. There’s too much rain and it’s usually very hot.
I’m a spring/summer/autumn/winter person.
Cold, isn’t it? I’m freezing.
It’s lovely/sunny/warm.
It was dismal/cloudy/cold/damp/wet/stormy/windy.
Accommodation
How’s your hotel?
It’s very comfortable/convenient/luxurious.
The service is excellent.
It’s rather noisy/dirty.
The service is rather slow.
The rooms are a bit cramped.
Sample Dialogue
A: Welcome to ABC. I’m John Smith. I look after the accounting department here.
B: Nice to meet you. My name is Susan Wong.
A: Nice to meet you, Susan. How was your trip?
B: Slow. It was caught in awful traffic.
A: Sorry to hear that. Anyway, have you checked in?
B: Yes.
A: Everything OK?
B: Fine.
A: So how do you find our weather?
B: It’s hot. When I left home, it was only ten degrees