推荐阅读:
Sample
Dear Sir,
I am writing to apply for a scholarship in your university in order that I could pursue my graduate study for the Master’s Degree (硕士学位) in your university. Here is my personal information for you.
I was born in 1988 in Shanghai. I was admitted to the Physics Department of ~ University in 2008 and will graduate this June. During my four academic years, besides my major, I also take such selective courses as chemistry, computer and mathematics. I have made straight A grades on all required subjects. Moreover, I have passed CET 6 and kept on learning English all these years. So I don’t think I will have many problems in language during my study in your country.
If ma application could be taken into favorable consideration, I would be most grateful. And I am looking forward to your early reply.
Enclosed are my score reports (成绩单) on all subjects and two recommendations(推荐信).
Sincerely yours, Zhou Kai
投诉信
Sample
Dear Sir,
I am writing to draw your attention to the most undesirable attitude and manner of a particular member of your staff. A week ago, I bought a desk lamp in the electric appliances department of your supermarket last week, but when I went back home, it simply stopped working after two days. So I went back to the center of refund and exchange yesterday afternoon.
When I told what had happened to the young lady in charge, and asked for refund or exchange, she was so rude that that she interrupted me continually. Later she even said it was my fault and refused to listen to me any longer.
I strongly suggest that that lady should be instructed on the proper manner towards customers. I hope you can attach importance to this matter, and help settle it as soon as possible.
Yours sincerely,
Li Ping
投诉信的开头常用句式和套话
I am writing to complain about/that…
I am writing to make a complaint about…
I am writing to express my concern/dissatisfaction/disappointment about…
I am writing to inform you that I am dissatisfied with your…
I feel bad /sorry to trouble you but I am afraid I have to make a complaint about…
I am most reluctant to complain, but…
I am writing to advise you that I find…unsatisfactory…
I wish to draw your attention to the problem /fault…
投诉信的结尾常用句式和套话
I trust you will take my complaints seriously and…
I will appreciate it very much if you could…
I would be perfectly satisfied if you can kindly…
I understand you will give immediate attention to this matter.
I would like to have this matter settled by the end of …
I would be grateful if you could …
I would appreciate it if you could…