The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers

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		The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers
		The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers

From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments—silos—hinders our work…and how some people and organizations can break those silos down to unleash innovation.

One of the characteristics of industrial age enterprises is that they are organized around functional departments. This organizational structure results in both limited information and restricted thinking. The Silo Effect asks these basic questions: why do humans working in modern institutions collectively act in ways that sometimes seem stupid? Why do normally clever people fail to see risks and opportunities that later seem blindingly obvious? Why, as psychologist Daniel Kahneman put it, are we sometimes so “blind to our own blindness”?

Gillian Tett, journalist and senior editor for the Financial Times, answers these questions by plumbing her background as an anthropologist and her experience reporting on the financial crisis in 2008. In The Silo Effect, she shares eight different tales of the silo syndrome, spanning Bloomberg’s City Hall in New York, the Bank of England in London, Cleveland Clinic hospital in Ohio, UBS bank in Switzerland, Facebook in San Francisco, Sony in Tokyo, the BlueMountain hedge fund, and the Chicago police. Some of these narratives illustrate how foolishly people can behave when they are mastered by silos. Others, however, show how institutions and individuals can master their silos instead. These are stories of failure and success.

From ideas about how to organize office spaces and lead teams of people with disparate expertise, Tett lays bare the silo effect and explains how people organize themselves, interact with each other, and imagine the world can take hold of an organization and lead from institutional blindness to 20/20 vision.

网友对The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers的评论

Very interesting stories of how companies created new communication structures to change their businesses, better serve customers, and transform the way they see their operations. The book is a little long-winded and some of the sections could be shorter. But it is filled with great information and really fascinating to read.

My experience in business shows that this problem is an epidemic. And it is very difficult to create deep levels of communication and collaboration and still drive performance at a local level. Something we can all work on.

The way we classify the world never truly matches the reality of life as lived. This significant insight is too often ignored in our organizations, in our societies and the ways we approach problems. Silos plague our lives, and our inability to step outside of our cultural or organizational boxes, our mandates and rules, blocks innovative thinking and forward progress.
In The Silo Effect, Gillian Tett provides us with real world examples of the role of organizational silos in triggering the global financial crisis. The book illustrates new opportunities for people and businesses who are able to think outside silos. The Silo Effect is a well-written reference for those willing to meet the real world changes in real time.

Excellent review of the unintended consequences of Cost Center budgets, corporate hubris, and the blindness that affects organizations as they grow. It also gives examples of what some organizations have done to try to minimize the negative impact of silos, while trying to maximize the benefits of specialization.

If you work for a large company or organization that frustrates you, will will wonder why your employer doesn't have its own chapter in this book. It is a pretty fast read, and should be on the list of all management. Sadly, those companies and organizations who need to re-examine their silos the most will think they have no problem, and will "shoot the messenger" if it is brought up.

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