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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities |  |
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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities | |
网友对Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities的评论
He provides an eye-opening definition of real collaboration, with many examples. He certainly proves the real power of open dialogue and sincere listening, as well as showing the inevitable failure when we do not truly yield ourselves to a sincere dialogue.
"Collaboration" and "Dialogue" are certainly buzzwords these days, and there is much form in that regard, but not as much substance as we need. That is, there is much pretending in the way of "collaboration" and "listening" to the opinions of others, but in reality the "listening" is a show. His discussion of "listening" throughout this book, what it is and what it is not, is the bright spot in my opinion. There is a false way of listening that may appear as sincere as the real, but it's not, and it's not helpful. I also really like his statement that "The root of not listening is knowing.", or thinking you know. I can't count the number of times I have seen this happen, and how many times I have been guilty of it myself. When you think you know, you stop seeking and you are incapable of seeing the truth, even when it is right in front of you. It is self-deception of the highest order. "Being and expert is a severe impediment to listening and learning."
He shows the prerequisites for a successful collaboration and the astounding results that can be achieved. He advocates convincingly for a new approach to the toughest problems we face. I have been seeing this approach emphasized in other items I have been reading as well.
It was not his purpose, but I can't help but wish he would given us more technical details on his scenario building work, as well as more details on how to structure and facilitate the "dialogue" meetings he advocates. Don't let the use of the phrase "new realities" make you pause, it is not an expression of naive idealism, rather, it is his way of saying what can be achieved versus the ineveitable failure we have and will experience if we keep using the same failed approaches we have always used. You can't accuse him of being naive and unrealistic when everything he discusses is documented reality and in which he was a direct participant.
As I said, he accomplished his purpose with flying colors, I just wish his purpose was a little broader.
The author uses great illustrations and stories to engage the reader, but more importantly they bring the principles the author is alluding to to life in very practical ways. This is a quality read that is a rue page turner and dives deep into the issues social conflict, providing strategies to create a better world.
Great book ! Great read ! Should be required reading for all who desire a concensus on difficult issues.
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