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Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Re | |||
Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Re |
Zheng Wei is an associate director of Mercer Human Resource Consulting's Beijing office. He leads the Human Capital Advisory Services business in North China. He is an economist specializing in performance measurement, incentives, and financial analysis.
His main work involves helping both Chinese and global clients with alignment of their human capital strategy with business strategy. he also helps organizations identify and measure their essential productivity drivers, and project the economic gains for making changes in those factors.
He has worked on performance measures for a variety of clients spanning many industries including manufacturing, telecommunications, and financial services industries. His telecommunications clients include Aliant, Vodafone Group, Verizon Communications, Windstar, and China Netcom Group.
专业书评 MAG1C NUM8ERS for HUMAN RESORUCE MANAGEMENT
Good companies believe in measurement - particularly in the vital "soft" area of people management. This practical book is a fine guide on how to get started and how to use those metrics - from staffing rations to calculating stock options to measuring important intangibles such as employee engagement. - Paul Evans, The Shell Chaired Professor of Human Resources and Organizational Development, INSEAD
HR managers often fall into a bind when trying to catch up with industry norms or competitors in benchmarking initiatives. Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Results is a useful book that lays the foundation for HR managers seeking to put some method to the madness of chasing elusive HR numbers. There are step-by-step explanations on how to build the data to calculate over 30 HR metrics, and pointers on how to implement a system to monitor the success or failure of certain programs. it is the definitive guide for every HR department. - Ng Ee Leng, Regional Compensation & Benefits Manager, FujiXerox Asia Pacific Pte Ltd
Measuring the core element that shapes our business : our people, has always been a huge challenge. This challenge will not disappear with the knowledge from this book. However, it will help us understand how to better manage the HR component of our business. This book is for every leader who is convinced that "people come before strategy". - Erik H.M. Geilenkirchen, CEO, Philips Domestic Appliances and Personal Care, Asia Pacific
目录
1 Absenteeism rate by job category and job performance
2 Accident costs
3 Average time for dispute resolution
4 Cost per hire
5 Finance staff as a percentage of total staff
6 Overtime hours
……