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Performance: The Secrets of Successful Behaviour |
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Performance: The Secrets of Successful Behaviour |
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基本信息·出版社：Financial Times Prentice Hall
·页码：304 页
·出版日期：2008年12月
·ISBN：0273721860
·International Standard Book Number：0273721860
·条形码：9780273721864
·EAN：9780273721864
·装帧：平装
·正文语种：英语
内容简介 在线阅读本书
How do you improve performance? It's all about behaviour. The behaviours that accelerate, sustain or block better performance. Performance expert Robin Stuart-Kotze reveals the secrets of behavioural change that have helped successful people, teams and managers around the world to get ahead, and stay ahead. "Now and again, we find a book that is really important. Performance, by Robin Stuart-Kotze, is really, really important. In fact, I will go as far as to say that if you do not read this book, you are probably in dereliction of your duty as a manager." - The Working Manager "I have rarely read a book that had me nodding so enthusiastically on virtually every page...Read this remarkable book" - People Management, August 2006 Fiddle around with spread-sheets if you must, but if you want to improve the performance of your business focus on the behaviour of your leaders. This book is a must-read Norman Green, Chief Operating Officer, Herbert Smith 'I was so taken by the principles in this book that it will be essential reading for all our senior management in Europe ' Denny Kalman, HR Director, Panasonic Europe. This is an essential read for all our managers and HR professionals. It successfully links practical, observable insights into the need for behavioural change with easy to adopt tips on measurement when driving for high performance. Margaret Savage, Director HR Strategy and Systems, BT Group plc. A must read for anyone seeking to create organisational change and to encourage high team and personal performance. Powerful insights and everyday language - a winning combination!' Chris Dunn, Business Development Director, AdviserPlus 'Improving performance is essential for all companies and individuals. Reading this book will be the best investment you make this year' George Campbell, President, Fall Line Systems, Canada This book hits the nail right on the head; its behaviour that drives performance and nothing else. It's what you do that gets results.' Nigel Melville, former Captain of England Rugby "What appeals first and foremost about the book is its sheer readability. The content is compelling and one just enjoys turning the pages to see what comes next. How many management books achieve that?" Chris Tomkinson. Former Director of Rothmans International To my mind, improving business performance starts at the top. Finally, a book that helps you direct and coach the behaviour of leaders. Paul Fleming MD Britax Childcare Europe We all do hundreds of different things at work each day, but which ones really make a difference? And if you're managing other people, how do you improve their performance? Behaviour is what drives performance. Personality is not the issue. Definitive scientific research shows that less than 10% of the variance in a person's behaviour is explained by personality. Behaviour is the actions you take and the decisions you make. You can control these things; you can decide what to do and when to do it. You can see these things, and you can measure them. And because you can decide what to do in any situation you can determine, control and most importantly, improve, your performance. In fact, performance is all about doing the right thing at the right time. SO GET IT RIGHT - LEARN THE SECRETS OF SUCCESSFUL BEHAVIOUR AND SEE YOUR PERFORMANCE SOAR!
作者简介 Professor Robin Stuart-Kotze, is currently Chairman of Behavioural Science Systems Limited, Oxford, but has more than one string to his bow. He has had a varied consulting career with companies such as Westinghouse, Northern Telecom, J&J, Price Waterhouse, BP, P&O, Oracle, Ford and a host of other global firms. He has worked in financial services, as a senior vice-president of Central Capital Corporation and president of the pension funds managers BGH Central Atlantic. He has also worked as Director of Development of the Regina-Hill Group and Director of the Centre for Management Development at the Memorial University of Newfoundland. Robin has an undergraduate degree in economics, an MBA, and a PhD in organisational pyschology. He was awarded a Chair in Organisational Behaviour in 1980 and has held Professorships or Visiting Professorships at a number of universities in Canada (Acadia, Concordia, Memorial, and Saint Mary's) and the UK (Warwick, Aston and Oxford). He is the author or co-author of a number of books including Principles of Management, now in its 7th edition; Fundamentals of Management, now in its 3rd edition, Money Management, Effective Situational Diagnosis, Managerial Achievement and Introduction to Organisational Behaviour.
专业书评 From the Back Cover‘This book hits the nail right on the head: it’s behaviour that drives performance and nothing else. It’s what you do that gets results.’
Nigel Melville, former England Rugby Union Captain
‘I have rarely read a book that had me nodding so enthusiastically on virtually every page... Read this remarkable book’
People Management, August 2006
‘Reading this book will be the best investment you make this year.’
George Campbell, President, Fall Line Systems, Canada
How do you improve performance at work? [PRESENT AS STRAPLINE IN DIFFERENT COLOURS AS BEFORE]
This is the big question this incisive book answers. And the answer is: it’s not about personality, it’s about behaviour. This is good news, because you can’t change personality but you can change behaviour. Performance shows you how. It reveals the patterns of behaviour that have led to top-level performance by successful people, teams and managers around the world.
Performance lets you in on the secrets of how to get ahead and stay ahead.
目录 Table of Contents Preface Part One: The science of successful behaviour Chapter 1. Performance: It's about behaviour Chapter 2. Changing behaviour Chapter 3. Be a leader, not a celebrity Chapter 4. What is performance-driven leadership? Chapter 5. What is performance-blocking behaviour? Chapter 6. What does performance-blocking behaviour look like? Chapter 7. What makes people whistle on the way to work? Chapter 8. How do you create winning teams? Chapter 9. How does structure affect performance improvement? Reloading the matrix Chapter 10. Making values come alive Chapter 11. The process of continuous performance improvement for an individual Chapter 12. Continuous performance improvement on a wider scale Part Two: Behaviour Kinetics approaches to performance improvement Chapter 13. It ain't what you do, it's the way that you do it Chapter 14. Sales behaviour and customer expectation Chapter 15. From recruitment profiling to talent management Chapter 16. The relationship between behaviour and managerial achievement References Index
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