Kiss, Bow, or Shake Hands (The Bestselling Guide to Doing Business in More than

商家名称	信用等级	购买信息	订购本书
		Kiss, Bow, or Shake Hands (The Bestselling Guide to Doing Business in More than
		Kiss, Bow, or Shake Hands (The Bestselling Guide to Doing Business in More than

基本信息·出版社：Adams Media Corporation
·页码：592 页
·出版日期：2006年07月
·ISBN：1593373686
·条形码：9781593373689
·装帧：平装
·正文语种：英语

内容简介 在线阅读本书

More than a decade after establishing itself as the number-one book on international business etiquette, "Kiss, Bow, or Shake Hands" has been fully revised to reflect the profound global transformation that has occurred since its debut. In this new edition, author Terri Morrison - the leading expert in this field - has included: comprehensive updates for each of the book's 60-plus country chapters; several brand-new sections, including Cultural IQ tests, "Know Before You Go" tips and alerts on international security; and additional chapters on Austria, Belize, Ireland, South Africa, Vietnam and the Vatican. The most comprehensive, authoritative text of its kind, the first edition of this invaluable reference guide has won a following among high-ranking military officials, influential corporate executives and business school professors alike. This new edition, with its wealth of revised material and discussions of current hot topics, is proof that such a classic only gets better with time.
作者简介 Terri Morrison is president of Getting Through Customs, a highly successful Internet product and training firm for global business travellers. Her clients include American Airlines, AEP, Carnival Cruise Lines and Hewlett Packard. She conducts many seminars, has written for many publications and has appeared on numerous TV shows. Wayne A. Conaway is the coauthor of several books on cross-cultural communications, including Dun & Bradstreet's Guide to Doing Business Around the World (written with Terri Morrison).
编辑推荐 Amazon.com Review
In a global economy, it is crucial for business people to be sensitive to cultural differences. And although the best reason for doing so may be ethical, it's great for business as well! This is an invaluable book for "doing well while doing good" in your intercultural relations, covering the protocols of appointments, business entertaining, greetings, forms of address, gestures, dress, and gifts in 60 of the nations you're most likely to be doing business. Some interesting excerpts: Australia: The "thumbs-up" sign, which in the U.S. indicates "O.K." is considered rude.
Brazil: The colors of the Brazilian flag are green and yellow, so avoid wearing this combination in any fashion.
China: Avoid making exaggerated gestures or using dramatic facial expressions. The Chinese do not generally use their hands when speaking, and become distracted by a speaker who does.
Indonesia: Since it is impolite to disagree with someone, Indonesians rarely say "no"...a clear way to indicate "no" is to suck in air through the teeth.

The authors are very aware that no generalizations apply to all residents of a nation, and are careful not to stereotype or judge. Highly recommended to any business traveler--or any student of the diversity of human cultures.

(Note: a great companion volume for this book is Gestures, which is devoted entirely to explaining the varieties of hand gestures in 82 countries!) --This text refers to an out of print or unavailable edition of this title.

From Library Journal
Written by executives who prepare other executives for international travel and one Fulbright scholar in cross-cultural communication, this work is a godsend for rapidly growing international collections. It is affordable, to-the-point, and easily understood book by those who as yet have no stamps on their passports. The introduction discusses cognitive styles, value systems, and negotiation strategies in different cultures, explaining how delicate they make the process of intercultural relations. Sixty countries are examined in terms of background, cultural orientation, business practices (e.g., negotiating, entertaining), and protocol (e.g., gestures, dress). Morrison and cohorts cover some countries not included by more costly "Doing Business In" publications by Business International and Price Waterhouse. The average entry length is five pages-more than Brigham Young University's Culturgrams (Garrett Park Pr., 1993. 2d ed.). Recommended for all business and international studies collections.
Lisa K. Miller, Paradise Valley Community Coll. Lib., Phoenix
Copyright 1995 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

From Booklist
With GATT, NAFTA, and the globalization of business, there is a growing interest in the way cultural differences affect business transactions. A few guides do exist, notably Roger Axtell's Do's and Taboos around the World (1993) and The Do's and Taboos of International Trade (1994), but usually the information must be compiled or searched for country by country, and it is not always conveniently or consistently classified. The authors of this encyclopedic resource have put together "cultural" profiles for 60 countries that will be of value to anyone involved with international business. Brief information regarding the history of the country, the type of government, languages, religions, and demographics are included. The authors then provide what they call a cultural orientation for each country, identifying "cognitive styles, negotiation strategies, and value systems." A summary of business practices (appointment scheduling, negotiating do's and don'ts, business entertaining, and time zone information) follows. Finally, "protocol" considerations, such as greetings, titles and forms of address, gestures, gift giving, and appropriate dress, are offered. Although often running the risk of being stereotypical, observations regarding unique cultural differences are highlighted throughout. David Rouse --This text refers to an out of print or unavailable edition of this title.

Review
"Kiss, Bow, or Shake Hands is an invaluable resource for global traders. It is must reading for those who want to avoid potentially embarrassing and costly miscues when dealing with foreign cultures. Its country-specific chapter, written in a concise and well-organized format, provide readers with a global perspective on doing business. It's like having a cross-cultural expert in your briefcase." -- Joseph J. Douress, Director, Global Trade Services, Dun & Bradstreet Information Services

...an invaluable resource for global traders. It is must reading for those who want to avoid potentially embarrassing and costly miscues when dealing with foreign cultures. Its country-specific chapters, written in a concise and well-organized format, provide readers with a global perspective.... -- Joseph Douress, Director, Global Trade Services, Dun & Bradstreet Information Services

Learn how to do business in sixty foreign countries with the aid of a title which covers everything from behavior styles and negotiating techniques to protocol. The country organization allows for quick look-up and easy access, while the specific tips for each region allow regular overseas business travelers to quickly learn about the correct practices for different countries. Invaluable. -- Midwest Book Review --This text refers to an out of print or unavailable edition of this title.

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