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Supply Chain Management Best Practices |  |
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Supply Chain Management Best Practices | |
In the United States alone, companies spend more than $1 trillion every year on transportation, warehousing, distribution, and associated inventory management. The responsibility for managing that spending falls squarely on the shoulders of supply chain professionals. While the role of a supply chain professional may differ from company to company, the goals are similarly daunting: to develop and position a company's supply chains in order to compete and win in today's global marketplace.
Packed with abundant anecdotes, interviews, case studies, research, and analysis, Supply Chain Management Best Practices offers a comprehensive and unflinching look at the development of supply chain management by looking at some of the people and the businesses largely responsible for its momentum. Author David Blanchard—Editor in Chief of Logistics Today, the leading supply chain publication—provides a unique dual perspective as journalist and insider, with access to top supply chain professionals and their insights on building and sustaining a world-class supply chain.
This resourceful book is strategically organized into three parts: Part I briefly introduces supply chain management with examples of best-in-class supply chains in various industries and proven methods for measuring the performance of a supply chain. Part II presents the traditional core processes of supply chain management and discusses the best practices being followed by specific trendsetting companies within the global marketplace. Finally, Part III reveals the strategies, solutions, and technologies used by leading companies to design their extended enterprises.
Conversational and easy to read, Supply Chain Management Best Practices presents success stories through the eyes of practitioners and experts at competitive companies of all sizes and in various industries, who share their secrets, experiences, and accomplishments to help you get your own company on the "best practices" track.
作者简介 DAVID BLANCHARD is an award-winning journalist and the founding editor of Logistics Today, the leading magazine for supply chain and logistics professionals. He has also launched and edited numerous print and online newsletters covering the supply chain, transportation, manufacturing, and computing industries. He is a frequent speaker at major supply chain industry events and is currently the Editor in Chief of IndustryWeek, the leading magazine and resource for manufacturing management. He lives in a suburb of Cleveland, Ohio.
媒体推荐 "In his book, Blanchard provides valuable ideas and potential solutions to the problems that regularly occur that might prevent SCM leaders from achieving their objectives." (Strategic Finance; 10/2007)
"…good and interesting book, and has a place on every supply chain manager's shelf..." (Supply Chain Digest; 8/23/07)
"Packed with anecdotes, interviews, case studies, research and analysis” (Government Opportunities, August 2007)
"Conversational and easy to read…A fine book…recommended." (Supply Management, July 2007)
专业书评 From the Back Cover
Praise for Supply Chain Management Best Practices
"Blanchard's Best Practices is the right information delivered at the right time in the right way to address the right problems and to provide the right solutions to the nightmares of managing a supply chain in today's global environment. Supporting his conclusions with actual business scenarios, the author has given the reader insightful advice on how to establish and maintain good communication, collaboration, and cooperation between vendors, customers, manufacturers, distributors, and anyone else who functions as a link in the 'plan, source, make, deliver, and return' process. This book is required reading for those who have made the supply chain their life's work as well as those who are just starting to make it their career."
—Dan Fox Corporate Traffic Manager Samsonite Corporation
"As a journalist, Dave Blanchard has an exceptional ability to look at supply chain best practices from the inside out. His broad perspectives on the burning issues in supply chain management, coupled with his diligent research, make this book a must-read for anyone interested in improving and enhancing their supply chains."
—C. John Langley Jr., PhD Professor of Supply Chain Management Georgia Institute of Technology
"Supply chain management is fast becoming a core competency within successful companies. Dave Blanchard's comprehensive exploration of SCM best practices hits the mark. It's chock-full of real examples of journeys taken to achieve supply chain excellence. Practitioners worldwide can learn much from the insightful conclusions arrived at in the book."
—Rick Blasgen President and CEO Council of Supply Chain Management Professionals (CSCMP)
"Combining his talents as a journalist and supply chain management professional, David has taken some of the best practices in our field and presented them in an easy-to-read format. This book is the In Search of Excellence for supply chain managers. It is a must-read for those companies wanting to improve supply chain performance."
—Robert A. Novack, PhD Associate Professor of Supply Chain Management Department of Supply Chain and Information Systems Pennsylvania State University
"Blanchard is an extraordinarily perceptive observer of supply chain processes. He sees the big picture. He has compiled practical and replicable examples from all segments of industry and companies. This book clearly outlines what is possible, and how talented and creative individuals and their supportive companies are approaching the tasks to keep their companies financially viable and competitive in this ever-changing global economy. David Blanchard has painted a picture of what informed talent and supportive management can accomplish."
—John A. Gentle, DLP John A. Gentle & Associates, LLC www.RelaTranShips.com
目录
Preface.
Acknowledgments.
PART I: INTRODUCTION TO SUPPLY CHAIN MANAGEMENT.
1. If Supply Chain Is the Answer, Then Whatas the Question?
You Knew This Job Was Dangerous When You Took It.
The Big Picture.
The Supply Chainas Back Story.
Roadblocks on the Supply Chain Path.
Separating the Good from the Best.
2. Anatomy of a Supply Chain.
Automotive: Building Customer Loyalty for the Long Term.
Chemicals: Finding the Right Supply Chain Formula.
Consumer Packaged Goods:The Moment of Truth.
Food and Beverage: Cutting Out the Middleman.
High-Tech/Electronics: Zero Latency.
Pharmaceuticals: Fighting Counterfeiters with RFID.
Retail: Optimizing the Inventory.
3. Supply Chain Metrics: Measuring Up to High Standards.
How to Prevent a Supply Chain Heart Attack.
What Makes a Supply Chain Leader?
Learn the SCOR.
PART II: TRADITIONAL CORE PROCESSES OF SUPPLY CHAIN MANAGEMENT.
4. Planning and Forecasting: Headed for the Future.
A Bias against Good Plans.
From Soup to S&OP.
No Time Like the Real Time.
The Truth Plays Out.
End-to-End Integration.
The First Shall Be First.
A Happy Ending.
5. Procurement: Go Right to the Source.
Giving Procurement Its Due.
Managing the Changes.
Keep Your Friends Close and Your Suppliers Closer.
Looking Backward to See Forward.
Working for Every Penny.
Ensuring a Healthy Supply Chain.
The War on Complexity.
It Seemed Like a Good Idea at the Time.
An Online Car Wreck.
6. Manufacturing: Supply Chain on the Make.
A Direct Line to Supply Chain Success.
Better Decisions for the Customer.
A Leaner Shade of Blue.
Lean, Mean Flying Machine.
Learning to Share.
Lean Principles.
Nearly Perfect.
Collaborating on Product Designs.
7. Transportation: Logistics a la Mode.
Riding the Roads.
Regulations and Deregulation.
Fuel for Thought.
A Capacity for Change.
Know Thyself, and Thy Carrier, Too.
How to Achieve Sustainable Savings.
Collaboration Is a Two-Way Street.
A Carrier by Any Other Name.
Automate to Consolidate.
8. Distribution and Warehousing: Going with the Flow.
Virtual Inventory.
Cross-Docking, Compliance, and Collaboration.
Where the Rubber Meets the Load.
Can You Hear Me Now?
Turn, Turn, Turn.
Half-Full or Half-Empty?
How to Better Manage Your Warehouse.
9. Site Selection: Location, Location, Location.
Striking the Proper Balance.
A Site for Sore Eyes.
Finding the Right Place.
A Look at Gilletteas Distribution Network.
Cost versus Service.
Match Your Network to Your Business Strategy.
How Much Is Too Much?
Weighing the Intangibles.
Quality over Quantity.
10. Globalization: Itas a Not-So-Small World.
Playing by Somebody Elseas Rules.
Develop a Global Vision.
Friendly Nations.
Take a Look for Yourself.
a?Low Costa? Sometimes Means a?Poor Servicea?.
Living in a Flat World.
Keeping an Eye on China.
The Need for Supply Chain Visibility.
Unclogging West Coast Congestion.
11. Customer Service: Keeping the Customer Satisfied.
The Perfect Order.
The High Cost of Imperfection.
One Good Return Deserves Another.
Supply Chain in Reverse.
Managing the Relationship.
Money in the Bank.
Supply Chain at Your Service.
A Culture of Customer Satisfaction.
PART III: SUPPLY CHAIN STRATEGIES.
12. 3PLs: When Youad Rather Not Do It Yourself.
A Shift to the Supply Chain Side.
Letting Somebody Else Do It.
Supply Chain Essentials and Nonessentials.
Finding Your Core Competency.
Square Pegs and Round Holes.
Think Strategically.
The Financial Impact of Outsourcing.
Staying in Touch.
Going Beyond the 3PL Model.
Outpacing the Competition.
13. Collaboration: Extending the Enterprise.
Mutually Beneficial Relationships.
Winning Small Victories.
A Better Way to Sell Mouthwash.
A Nine-Step Program for CPFR.
Great Expectations, So-So Results.
More Reliability and Better Service.
Challenges in Supplier Management.
How to Get the Most Out of a Relationship.
14. Security: Seeking Shelter from Supply Chain Storms.
a?Itall Never Happen Herea?.
Customs-Trade Partnership Against Terrorism.
Getting Countries to Talk to Each Other.
Sometimes Low-Tech Is as Good as High-Tech.
Taking Responsibility for Your Supply Chain.
Securing the Supply Chain.
Taking Steps toward Effective Compliance.
Supply Chains at Risk.
15. RFID: A Game of Tags.
The ABCs of RFID.
Proactive Replenishment.
In Search of Payback.
Tagging Till the Cows Come Home.
Work the Bugs Out.
A Matter of Privacy.
No Need to Be Passive.
16. The Supply Chain Profession: What Keeps You Up at Night?
Talent Search.
Hiring Problem Solvers.
Training the Next Generation.
Optimizing the Workforce.
What Keeps You Up at Night?
Gray Matters.
The Secret to Supply Chain Success.
Notes.
Index.
……
