| 商家名称 | 信用等级 | 购买信息 | 订购本书 |
 |
 |
Confidence: How Winning Streaks and Losing Streaks Begin and End |  |
 |
|
Confidence: How Winning Streaks and Losing Streaks Begin and End | |
She applies the literature of cognitive psychology (dissonance, explanatory models, learned optimism) to explore the winning and losing streaks of a diverse lineup including the BBC, Gillette, Verizon, Continental Airlines, the Chicago Cubs, and Target. The result is a brilliant anatomy lesson of the big decisions and the small gestures that build and restore confidence.
Three cornerstones are clearly detailed: "Accountability," the actions that involve facing facts without humiliation; "Collaboration," the rituals of respect that create teamwork, and "Initiative/Innovation," the "kaleidoscope thinking" that unlocks energy and creativity. A standout chapter describes how Nelson Mandela created a culture of confidence in South Africa. Some readers may wish for more strategies about positive habits of mind in individuals. Others will search for a quick fix. Instead, Moss Kanter’s in-depth examples and ideas about resilient organizations will become required reading. They add up to a persuasive and informed optimism. --Barbara Mackoff --This text refers to the Hardcover edition.
From Publishers Weekly
Drawing on more than 300 interviews with leaders in business, sports and politics, Kanter cogently explains the role confidence plays in the performance of institutions and individuals. Losing streaks are often created and then perpetuated when people lose confidence in their leaders and systems, while winning streaks are fueled by confident people who are secure in their own abilities and the ability of their leaders. Winning streaks are characterized by continuity and continued investment, Kanter argues, while losing streaks are marked by disruption and a lack of investment that typically give way to a self-fulfilling prophecy of failure. Combining theory with practical advice, Kanter details how losing organizations can instill accountability, collaboration and initiative—Kanter's three pillars of confidence—to help start a turnaround. She illustrates her ideas with a number of real-world examples, among them how the new owner of the Philadelphia Eagles stopped the team's chronic losing ways and built a winning organization. Kanter, a professor at the Harvard Business School and author of numerous books (including Men and Women of the Corporation), delivers valuable insights on the importance of confidence to success and on how organizations can create practices that build that much needed asset.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the Hardcover edition.
From Booklist
Professional gamblers are very aware of the power of winning streaks and losing streaks-- and that elusive attribute that differentiates the two: confidence. Individuals, sports teams, companies, and entire nations create moods so contagious they create self-fulfilling patterns that can persist for decades. When Kanter spoke to leaders of streak-prone organizations, it was consistently the winners that wanted to share their experiences. (It seems no one wants to be slapped with the "loser" label.) But the Chicago Cubs consistently came up as the example of the organization with the most infamous losing streak, and although the players deny that the brand influences them, the constant reminder from media and fans keeps the jinx alive. She also looks at the factors necessary to create a turnaround, where strong leadership is essential, as recently exemplified at Gillette and the Philadelphia Eagles. It's been said that "confidence builds nations" and although this is primarily an examination of self-reinforcing cycles, Kanter shows how we as individuals and groups ultimately have a measure of control over our responses to circumstance. David Siegfried
Copyright © American Library Association. All rights reserved --This text refers to the Hardcover edition.
Review
A Business Week Bestseller
“Confidence . . . makes the compelling argument that the people who succeed are the people who expect to succeed.” —Elle
“A successful book on leadership that illuminates the underlying principles applicable to teams and small businesses as well as schools, corporations, and countries.” —Washington Post
“Well-researched and engaging. . . . Kanter is a witty and entertaining writer.” —Miami Herald
“Finally, there’s a powerful book that digs out the truth about winners in every walk of life.” —David Gergen, editor at large, U.S. News and World Report, and presidential counselor
