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The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvemen |
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The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvemen |
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基本信息·出版社：McGraw-Hill Professional
·页码：403 页
·出版日期：2001年12月
·ISBN：0071373144
·条形码：9780071373142
·装帧：平装
·正文语种：英语
·外文书名：六西格玛团队实战手册: 团队工作流程改进实用指南
内容简介 在线阅读本书
Six Sigma is a system for improving the quality of organizational processes. It was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE. At the heart of Six Sigma are project improvement teams. These teams are responsible for identifying a product, service or process that needs improvment or redesign, gathering data on the process and the rate of defects, and finding ways to improve quality--up to a Six Sigma level, i.e. 4.3 defects per million. Whereas the Six Sigma Way focused on the overall organizational issues for senior managers interested in implementing Six Sigma.
The Six Sigma Way Fieldbook focuses on the improvement teams that do that real work of Six Sigma.
The Fieldbook will provide a practical reference for team leaders and team members of Six Sigma project improvement teams. It will focus on the practical tools and methods that have made Six Sigma popular and successful, and how a team can implement them. The authors provide guidelilnes and tips for improving existing process, redesigning new process, and using advanced Six Sigma tools.
作者简介 Peter S. Pande, Robert S. Neuman, and Roland R. Cavanagh wrote the bestselling The Six Sigma Way. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. Neuman is a consultant with Pivotal Resources, a sought-after speaker and a former professor at Amherst College and the State University of New York. Cavanagh, a professional engineer, is a consultant with Pivotal Resources, providing strategic consulting and improvement training and coaching to non-manufacturing as well as technical environments.
编辑推荐 Product Description This is a hands-on implementation guide to the bestselling "The Six Sigma Way". Six Sigma is today's most talked-about, and successful, business improvement initiative. "The Six Sigma Way Team Fieldbook" goes beyond theory to explain the tools and procedures a project leader or team needs to implement a Six Sigma improvement project. Designed as a step-by-step implementation manual, it explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign them - boosting performance, reducing costs, and/or increasing customer satisfaction.Written by three veteran consultants and trainers to GE and other top corporate Six Sigma initiatives, "The Six Sigma Way Team Fieldbook" covers dozens of essential tools and basic statistical techniques needed to execute Six Sigma projects in any organizational environment. Written in a concise, how-to format, and with dozens of data-gathering forms, checklists, and worksheets, it provides Black Belts, Green Belts, and team members with the information they need, including: what a Six Sigma project team needs to know before it gets started; a five-step guide to leading a Six Sigma team through DMAIC (Define, Measure, Analyze, Improve, Control); and, when and how to use thirty-five six sigma improvement tools and techniques.
