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Breakthrough Business Results With MVT: A Fast, Cost-Free "Secret Weapon" for Bo |  |
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Breakthrough Business Results With MVT: A Fast, Cost-Free "Secret Weapon" for Bo | |
In Breakthrough Business Results with MVT, MVT guru Charles Holland shows you how MVT can improve efficiency and profits dramatically in any organization. With amazing precision, MVT reveals what factors have a positive, negative, or negligible impact on any important business decision.
Holland describes the twelve basic steps in the MVT process and how to use the often-counterintuitive results to identify the best ways for your company to make major improvements. You'll discover how leading companies such as Lowe's, DuPont, Williams-Sonoma, and SBC have taken advantage of MVT's power to boost sales, reduce waste, increase production, develop advertising strategies, and optimize service levels with no new investment in equipment or people.
Holland demonstrates that MVT is also remarkably fast and economical compared with other improvement methodologies, such as Six Sigma. Many of Holland's Fortune 500 clients have added hundreds of millions of dollars to their bottom line with no capital investment at all, and MVT's speed and accuracy make it a natural tool for any organization that wants to minimize guesswork and politics when making crucial business decisions.
MVT can be applied with equal success to any process or business function, from sales and marketing to engineering and manufacturing, in any industry. Read Breakthrough Business Results with MVT and discover how your organization can revolutionize its decision-making process and give your bottom line the makeover it deserves.
"With [MVT], you not only solicit ideas from your staff, but you also have evidence showing which ones are effective and deserve to be implemented."
—Selling Power
"Some of the ideas that intuitively we'd think would help didn't, and some that we didn't think would help did¿and that's the way it's always been when I get into an MVT."
—Dennis Harris, President of Network Services, SBC/Ameritech
"[Using] the MVT process . . . what did we learn about ourselves? That our gut stinks."
—Jeff Wells, Senior Vice President, Circuit City
作者简介 CHARLES HOLLAND, PhD, developed the MVT process in a nuclear weapons plant to solve critical problems using advanced statistics. In 1982, at the urging of quality guru W. Edwards Deming, he founded QualPro, an MVT training and consulting firm. Over the last two decades, QualPro consultants have assisted clients in implementing MVT at over 1,000 companies, including many of the Fortune 500. Many clients have improved business results directly linked to MVT valued in the hundreds of millions of dollars. QualPro conducts seminars on MVT throughout the U.S., and its work has been profiled in most major business publications.
DAVID COCHRAN is Vice President of Operations for QualPro.
*MVT is a trademark of QualPro, Inc. For more information about QualPro and MVT, visit www.qualproinc.com.
专业书评 From the Back Cover
Praise for MVT
"I have never come across a more powerful business tool than MVT to identify what needs to be done."
—Ed Mueller, CEO, Williams-Sonoma
"The [MVT] payoff is so big that just word of mouth keeps companies coming . . . DuPont rescheduled maintenance shutdowns at a polymer plant, increasing annual output by $18 million. SBC analyzed factors influencing sales practices, boosting revenues 167%. International Specialty Products improved manufacturing efficiency at a chemical plant, adding $1.5 million in profits."
—BusinessWeek
"After Circuit City instituted MVT-validated concepts in stores, it saw an immediate 3% comparable-store sales rise. It tested the changes three separate times to make sure the benefits were real."
—Forbes
"[MVT] has aided companies such as DuPont and Monsanto to redesign chemical plants . . .and even told the National Enquirer what to put on its cover."
—The Economist
"MVT allows companies to test many changes in procedure at once, rather than one-at-a-time . . . the technique is analogous to polling a small, carefully chosen sample of voters to predict how millions will vote."
—The Wall Street Journal
"[MVT] is designed to be a low-cost approach, altering methods, not equipment."
—The New York Times
"The real power of MVT is that you engage all of your workforce in generating the ideas, designing the experiment, implementing the experiment, and actually retaining and sustaining the gains you generate."
—Andy Mouhot, International Paper
目录
Introduction: An Outlandish Claim.
Part I: The Case for MVT.
Chapter 1: The Power of MVT: Practical, Fast, Cost-Free Solutions to Any Business Problem.
Chapter 2: How MVT Works: Using Data to Take the Guesswork, Politics, and Emotions Out of Major Business Decisions.
Chapter 3: Using MVT to Increase Sales, Cut Costs, and Improve Customer Satisfaction: Stories from Citibank, DuPont, Williams-Sonoma, and Others.
Chapter 4: MVT Compared to Six Sigma and Other Popular Improvement Approaches.
Part II: Implementing an MVT Business Improvement Project in Your Company.
Chapter 5: Step 1: Choose a High-Payoff Goal and Create the Environment.
Chapter 6: Step 2: Define How You Will Measure Success and Validate Your Measurement System.
Chapter 7: Step 3: Use Control Charts to Hunt for Good Ideas to Test.
Chapter 8: Step 4: Use Data Mining and Other Statistical Techniques to Find Good Ideas to Test.
Chapter 9: Step 5: Brainstorm for Improvement Ideas with Everyone Who Could Have Worthwhile Suggestions.
Chapter 10: Step 6: Select Improvement Ideas That Are Practical, Fast, and Cost Free.
Chapter 11: Step 7: Design an MVT Screening Experiment to Test Many Ideas with Only a Few Tests.
Chapter 12: Step 8: Execute the MVT Screening Experiment and Measure Test Results.
Chapter 13: Step 9: Analyze Screening Test Results to Determine Which Ideas Help, Hurt, or Have No Impact on Performance (Prepare to Be Surprised).
Chapter 14: Step 10: Design and Execute an MVT Refining Experiment to Optimize Results.
Chapter 15: Step 11: Analyze the Results and Decide Which Ideas Will Make the Biggest Impact on Your Business.
Chapter 16: Step 12: Carefully Implement the Most Powerful Ideas, Calculate the Bottom-Line Impact, and Take the Money to the Bank!
Chapter 17: What It All Adds Up To: Putting the Twelve Steps of the MVT Process in Perspective.
Part III: Breakthrough MVT Successes in the Real World.
Chapter 18: How Lowe’s Reduced Advertising Expenses by $50 Million While Increasing Sales.
Chapter 19: How DuPont Achieved $26 Million in Increased Production with No Capital Investment.
Chapter 20: A Small Company Implements MVT in Its Selling Process.
Chapter 21: How SBC-Ameritech Cut Its Installation and Repair Backlog in Half and Eliminated a Public Relations Nightmare.
Chapter 22: How Progressive Insurance Saved $48 Million by Reducing Attorney Involvement in the Claims Process.
Part IV: Using MVT to Spread Breakthrough Results throughout Your Company.
Chapter 23: The Keys to Successful Organization-Wide Improvement.
Chapter 24: Phase I: Complete Two High-Impact MVT Projects with Breakthrough Results.
Chapter 25: Phase II: Commit to an Organization-Wide Rollout—A Senior Management Function.
Chapter 26: Phase III: Execute MVT Projects Throughout the Organization.
Chapter 27: Phase IV: Maintain the Gains, Prioritize MVT Opportunities, and Continuously Improve.
Chapter 28: The Payoff: Higher Revenues, Lower Costs, Improved Profitability, and Increased Shareholder Value.
Appendix: Partial Listing of Presentations from QualPro’s Annual Leadership Symposiums.
Index.
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