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Face-To-Face Communications for Clarity and Impact |
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Face-To-Face Communications for Clarity and Impact |
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基本信息·出版社：Harvard Business School Publishing
·页码：172 页
·出版日期：2004年03月
·ISBN：1591393477
·条形码：9781591393474
·版本：2004-03-01
·装帧：平装
·开本：32开 Pages Per Sheet
·丛书名：The Results Driven Manger Series
·外文书名：面对面的沟通
内容简介 Book DescriptionWith tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively.
Fast and actionable tools and strategies for improving critical management skills—culled from Harvard Business School Publishing’s respected newsletters Harvard Management Update and Harvard Management Communication Letter
b>From Book News Annotation
This brief overview will help managers hone verbal and nonverbal skills in face-to-face communication. Short chapters explain salient points on using the spoken word effectively, using nonverbal communication, reading others' signals, and communicating under pressure, and touch on areas such as managing anger, detecting lying, asking questions, and persuasion. There is no subject index.
Synopsis:The Results-Driven Manager series is designed to help time-pressed managers hone and polish the skills they need most. Concise, action-oriented, and packed with invaluable strategies and tools, these timely guides will help managers improve their job performance today--and give them the edge they need to become the leaders of tomorrow.
Book Dimension length: (cm)21 width:(cm)12.7
媒体推荐 "1. "Mastering the Art of Persuasion," by Betty A. Marton; 2. "How to Bring About Change by Paying Attention to What You and Others Say," by Loren Gary; 3. "How to Make Your Case in Thirty Seconds or Less," Nick Wreden; 4. "Are You Asking the Right Questions?" by John Baldoni; 5. "Is One-Dimensional Communication Limiting Your Leadership?" by Theodore Kinni; 6. "How to Listen: "Listening Is an Integral Part of Good Business Communication," Richard Bierck; 7. "The Truth Behind the Smile and Other Myths: Reading Body Language is Important But the Clues May Be Misleading," by Nick Morgan; 8. "Are You Standing in the Way of Your Success?" by Nick Morgan; 9. "What Your Face Reveals and Conceals: Eight Communication Lessons from the Research Front"; 10. "'Reading" Others Signals: Get Around Resistance and Win Over the Other Side," by Liz Simpson; 11. "How Can You Tell When Your Teammate Is Lying? Revealing the Hidden Clues to Deceit"; 12. "How to Speedread People"; 13. "Communicating Under Pressure: Don't Let Stress Strain Communication," by Anne Field"; 14. "Managing Anger: Learn to Deal with It Effectively," Richard Bierck; 15. "When the Direct Approach Backfires, Try Indirect Influence: Six Tactics for Getting Your Point Across with Subtlety," by Martha Craumer; 16. "Is There Any Good Way to Criticize Your Coworkers? An Expert Offers a Road Map to Successful Criticism"
