Telephone Sales For Dummies
基本信息·出版社:For Dummies ·页码:288 页 ·出版日期:2007年11月 ·ISBN:0470168366 ·条形码:9780470168363 ·装帧:平装 ·正文语种:英语 · ...
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基本信息·出版社:For Dummies
·页码:288 页
·出版日期:2007年11月
·ISBN:0470168366
·条形码:9780470168363
·装帧:平装
·正文语种:英语
·丛书名:For Dummies (Career/Education)
·外文书名:阿呆系列: 电话销售
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Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year.
Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.
作者简介 Dirk Zeller specializes in training and coaching sales people and speaks regularly at industry events. He is the author of the bestselling
Success As a Real Estate Agent For Dummies.
专业书评 Increase your sales and income with proven tactics and strategy Your no-nonsense guide to selling and generating leads by phone
Want to be persuasive on the phone? This hands-on, interactive guide is packed with proven techniques for becoming a champion telephone salesperson. You'll see how to make pre-call plans, conquer your sales call fears, prepare a winning script, ask the right questions, overcome objections, and prospect your way to success.
Discover how to: Make cold, warm, and referral calls Get past screeners Orchestrate a successful close Understand the "Do Not Call" law