Top Performer: A Bold Approach to Sales and Service

商家名称	信用等级	购买信息	订购本书
		Top Performer: A Bold Approach to Sales and Service
		Top Performer: A Bold Approach to Sales and Service

基本信息·出版社：Hyperion
·页码：176 页
·出版日期：2006年12月
·ISBN：1401301797
·条形码：9781401301798
·版本：Hardcover
·装帧：精装
·开本：32
·正文语种：英语
·外文书名：优秀表演者

内容简介 We all sell something for a living -- whether it's a brand, a vision, an education, a direction, or a service. We might even be selling a set of numbers to a board meeting, learning to a student, or cereal to an infant. This eye-opening parable is about harnessing natural energy -- yours and that of those around you -- in order to take your sales, and your satisfaction to the next level of success. In Top Performer, you'll meet Jim, a disciplined but uninspired sales manager. In London on vacation -- his first in years -- he meets a gentleman named Top Hat. In an engrossing conversation, Top Hat tells him about a legendary Dublin busker/street performer called the Rat Catcher, who engages his audience and effortlessly charms them into parting easily with their change. Top Hat then gives Jim an envelope to bring to the Rat Catcher as a form of introduction. Jim is incredulous, and even a bit suspicious. But after a trip back home, he's willing to do anything to break out of his rut of good-to-average sales and dogged but unfulfilling perseverance. Jim travels to Dublin, where the Rat Catcher tells -- and shows -- him some surprising secrets of his work ethic and his selling style. Jim ultimately realizes that he needs to Claim the Pitch, Mine the Mess, Choose the Close, and, most importantly, Juice the Jam. When Jim returns home, he's re-energized, having learned how to Build a Circle and Pass the Hat where it really counts -- in his life, his relationships, and his workplace. Full of action-packed and sometimes hilarious descriptions of the real like adventures of street performer, this engaging metaphor will appeal to anyone in any position -- and in any field, from banking to baking to busking. In the tradition of the bestselling Fish! series this is a deceptively simple story that contains profound advice -- advice that will help make readers into Top Performer themselves.
作者简介 Stephen C. Lundin, Ph.D., is a writer, filmmaker, and educator who has inspired audiences on five continents to discover a way of being at work that honors the life energy spent there. As a former national marketing director, business school dean, and serial entrepreneur, Steve's writing and speaking is a mixture of powerful concepts and practical ideas. He lives with his wife, Janell, and dog, Bo, in Maplewood, Minnesota. Carr Hagerman has been a professional street performer since 1974. He has toured and performed at fairs and festivals nationally and is an experience and leadership consultant and a sought-after speaker who travels and speaks internationally. He lives with his wife Marian, and two dogs in Minnestrista, Minnesota.
专业书评 From AudioFile
The co-author of an employee motivational book (FISH!) and a street performer/consultant offer a wake-up lesson on keeping ones energy high in a sales or service job. The parable involves a London street performers advice to a visiting stateside salesperson whose enthusiasm for his work has tanked. The salesman is drawn to the performers entrepreneurial spirit, boundless energy, and crafty strategies for energizing and serving his audiences. The timeless convention of a sincere and hardworking performer drawing people into his circle works well to illustrate whats missing in sales today. Carr Hagerman keeps the story going with his own energy, enthusiasm for the message, and consummate skill in handling the American and British sides of the dialogue. T.W. © AudioFile 2007, Portland, Maine-- Copyright © AudioFile, Portland, Maine --This text refers to the Audio CD edition.

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