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The Leadership Skills Handbook: 50 Key Skills from 1,000 Leaders | |||
The Leadership Skills Handbook: 50 Key Skills from 1,000 Leaders |
As a business leader, Jo led a business in Japan for three years; he was a partner at Accenture and was the architect of what is now HBOS business banking. He was also the best nappy salesman in Birmingham and put the blue speckle in Daz.
He has written extensively for the business press and his books include "How to Lead" and "How to Manage" (both Pearson). He is in demand as a speaker on leadership, change, organisation, strategy and the corporate tribe. He can be contacted at jo.owen@leadershippartnership.com
媒体推荐 "while most leadership books try to answer the question 'what is good leadership?', this book is different. it starts with the question 'how can you learn to lead?' and is about more then just technical skills." call centre focus "in a splendid, humorous yet non-patronising way owen focuses on how to learn to lead rather then learning about the processes and theories of leadership." professional manager
目录
part 1: career skills 1. understand yourself 2. understand others 3. understand how you affect others 4. discover your rules of success 5. the leadership journey: key principles 6. managing your leadership journey: the map 7. finding the right place at the right time 8. careers versus careering: avoiding the death stars 9. assessing your next move 10. running the leadership marathon part 2: people skills 1. delegating 2. motivating 3. selling 4. coaching 5. managing expectations 6. managing upwards part 3: moment of truth skills 1. learning to say no 2. conflict management 3. crisis management 4. dealing with bullies 5. negative feedback 6. hearing feedback 7. fighting battles 8. managing adversity part 4: technical skills 1. reading 2. writing 3. presenting 4. storytelling 5. listening 6. doing numbers 7. problem solving 8. decision making 9. negotiations 10. networking 11. time management 12. effective meetings 13. projects 14. managing change 15. reorganizing 16. creating a vision part 5: values and behaviours 1. becoming a leader people want to follow 2. working to win 3. learning to be lucky 4. positive leadership 5. professional leadership 6. etiquette 7. honesty 8. humility 9. living the values 10. ambition 11. hard work 12. learning and renewal 13. learning to lead
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