基本信息·出版社：Prentice Hall ·页码：480 页 ·出版日期：2009年02月 ·ISBN：0135038421 ·International Standard Book Number：0135038421 ·条形 ...
| 商家名称 |
信用等级 |
购买信息 |
订购本书 |
|
|
 |
Supervision Today! (Book alone) (6th Edition) |
 |
|
|
Supervision Today! (Book alone) (6th Edition) |
|
基本信息·出版社：Prentice Hall
·页码：480 页
·出版日期：2009年02月
·ISBN：0135038421
·International Standard Book Number：0135038421
·条形码：9780135038420
·EAN：9780135038420
·版本：6
·装帧：平装
·正文语种：英语
内容简介 Supervision Today has earned a reputation of being the one of the most effective supervision books because it blends traditional and contemporary topics, as well as theories and experiential skills. Offering a three-tier learning system, it focuses on building readers’ knowledge, improving their comprehension and applying concepts directly to skill development. Known for its lively tone and four-color design, it captures the latest in supervision literature and includes cases to invigorate any lecture. This edition includes new information on interviewing, employee loyalty, conflict resolution, and group development.
Perfect for managers and supervisors.
目录 PART I: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES
1. Supervision Definitions
2. Supervision Challenges
PART II: PLANNING, ORGANIZING, STAFFING, CONTROLLING AND DECISION-MAKING
3. Planning and Goal Setting
4. Organizing
5. Staffing and Recruiting
6. Controlling
7. Problem Analysis and Decision Making
PART III: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING
8. Motivating Followers
9. Leading Followers
10. Communicating Effectively
11. Developing Groups
PART IV: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS
12. Performance Appraisal
13. Workplace Health and Safety
14. Conflict, Negotiation, Discipline and Politics
15. Change Management
16. Supervision and Labor
POSTSCRIPT: PERSONAL DEVELOPMENT
……
