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The Other Kind of Smart: Simple Ways to Boost Your Emotional Intelligence for Gr | |||
The Other Kind of Smart: Simple Ways to Boost Your Emotional Intelligence for Gr |
Harvey Deutschendorf (Alberta, Canada) is an emotional intelligence coach who has worked in the field of EI for more than 10 years, and a Certified Administrator of the BarOn EQI, the first scientifically valid test for emotional intelligence approved by the American Psychological Association.
Emotional intelligence (EI) has been called “advanced common sense” and is proven to be a far better predictor of success than IQ. And unlike cognitive function, your emotional capacities are flexible, adaptable, and highly expandable. Filled with inspiring stories from companies who have tapped into the power of EI, along with profiles of people facing real-world dilemmas and easy-to-implement action plans, The Other Kind of Smart opens your eyes to crucial, yet often ignored, life lessons, including how to:
Handle conflicts in a way that brings people closer together and learn why disengagement is the real worry. Become in tune with the full range of your emotions and transform them from your enemies to your allies. Move beyond thinking of success in monetary terms to discover what you really want to accomplish, then actively work to achieve your goals. Build healthy personal and professional relationships, the cornerstone of happiness and fulfillment. Use your emotional intelligence to effectively navigate change and cope with stress. Cultivate optimism and other mental habits of happy people—while avoiding a limited “Pollyanna” outlook
EI is not a sideline, soft issue, but a critical factor in your personal and professional well-being. The Other Kind of Smart uncovers deep insights and simple strategies for building the life you want.
Advance Praise for The Other Kind of Smart:
“This book shows you how to be more personable and persuasive with everyone you meet. It will transform your relationships with others!”
— Brian Tracy, author of the Wall Street Journal bestseller Focal Point
“This book gives straight answers. I recommend it.”— Marianne Williamson, author,
Enchanted Love: The Mystical Power of Intimate Relationships
“Good, sound advice on how to create and maintain meaningful relationships.”
—John Gray, Ph.D., author, Men Are from Mars, Women Are from Venus
“Whether at work, at home or at play, emotional intelligence skills are crucial to enhancing our lives. This easy-to-read book brings those skills home to the reader in an interesting and effective manner.”
— Jim Clemmer, author, Growing the Distance and The Leader’s Digest
Harvey Deutschendorf is an emotional intelligence coach who has worked in the field of EI for more than 10 years and is a Certified Administrator of the BarOn EQi, the first scientifically valid test for emotional intelligence approved by the American Psychological Association. He lives in Alberta, Canada.
CONTENTS
Acknowledgments
Introduction
PART I—Emotional Intelligence
Chapter 1: What Is EI?
Chapter 2: The Business Connection
Chapter 3: Inspiring Workplaces
Chapter 4: Success Throughout Your Life
PART II—The Inner World
Chapter 5: Emotional Self-Awareness
Chapter 6: Assertiveness
Chapter 7: Self-Regard
Chapter 8: Self-Actualization
Chapter 9: Independence
PART III—The Outer World
Chapter 10: Empathy
Chapter 11: Healthy Relationships
Chapter 12: Social Responsibility
PART IV—Adaptability
Chapter 13: Problem Solving
Chapter 14: Reality Testing
Chapter 15: Flexibility
PART V—Stress Management
Chapter 16: Stress Tolerance
Chapter 17: Impulse Control
PART VI—General Mood
Chapter 18: Happiness
Chapter 19: Optimism
PART VII—EI in Your Life
Chapter 20: Assessing Your EI—Getting Real About Your Life
Chapter 21: Increasing Your EI—Where Do I Begin?
Appendix I: Questions and Answers
Appendix II: Mini EI Quiz
Appendix III: Recommended Reading
Appendix IV: Websites
Appendix V: Organizations for Boosting EI
Index
CHAPTER 1
What Is EI?
“The greatest discovery of my generation is that human beings can alter their lives by changing the attitude of the mind.”
—William James, Psychologist and Philosopher
The idea that our emotions influence how well we do in life is not new. It has been around as long as humans have been on earth. The ancient Greek philosophers spoke of the impact that emotions had on themselves and on those around them. In the last few decades, we have made major breakthroughs in the study of our emotions and their effect on our lives.
History of a Concept
During the early part of the twentieth century, researchers and psychologists seriously began to study various forms of general intelligence. By the time the IQ test was established and being used in schools, David Wechsler, who developed the latest version of the IQ test in 1940, already felt that there were other areas of intelligence that needed to be measured.
He inferred that one of the areas we needed to look at was what is now called emotional intelligence. In 1955, Albert Ellis, the founder of rational-emotive therapy, speculated that people could learn to deal with their emotions by using their rationale. In 1980, Dr. Reuven BarOn, an Israeli psychologist and Rhodes Scholar, began to study how emotions affect people’s functioning.
Using his own work and that of earlier researchers, BarOn began to develop the emotional quotient, or EQ test, for emotional intelligence, the first scientifically valid assessment for emotional intelligence. The American Psycho
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