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Best Practices: Difficult People: Working Effectively with Prickly Bosses, Cowor

2010-03-31 
基本信息·出版社:Collins Business ·页码:160 页 ·出版日期:2007年04月 ·ISBN:0061145599 ·条形码:9780061145599 ·装帧:平装 ·正文语种:英 ...
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 Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients


基本信息·出版社:Collins Business
·页码:160 页
·出版日期:2007年04月
·ISBN:0061145599
·条形码:9780061145599
·装帧:平装
·正文语种:英语
·丛书名:Best Practices
·外文书名:最佳实践丛书: 轻松应对难缠老板, 同事和客户

内容简介

Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

Recognize why and when people act out Identify different types of difficult people Cope with difficult behavior Get the most out of trouble employees Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.


作者简介 By John Hoover
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