Dealing With Difficult People

商家名称	信用等级	购买信息	订购本书
		Dealing With Difficult People
		Dealing With Difficult People

基本信息·出版社：Harvard Business School Press
·页码：140 页
·出版日期：2004年12月
·ISBN：1591396344
·条形码：9781591396345
·版本：2004-12-01
·装帧：平装
·开本：32开 Pages Per Sheet
·丛书名：The Results Driven Manager Series
·外文书名：哈佛商学院RDM系列: 对付难缠的人

内容简介 Book Description
This guide will help managers develop the skills to deal with difficult people and personalities and learn to work productively with them
Readers will learn to manage anger and negativity in the workplace, understand how to use feedback to improve a situation and know when and how to hold people accountable for their actions.

* Avoid Conflicts and Negativity
* Foster Positive Behaviour
* Motivate Underperformers

About Harvard Business School Press
Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.

Book Dimension
length: (cm)21.5 　　　 　　　　　 　　　　　 width:(cm)13.2

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