How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Empl

商家名称	信用等级	购买信息	订购本书
		How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Empl
		How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Empl

基本信息·出版社：John Wiley & Sons
·页码：198 页
·出版日期：2005年07月
·ISBN：0471730432
·条形码：9780471730439
·装帧：平装
·正文语种：英语
·外文书名：如何管理问题员工: 难相处员工变成优秀员工步骤指南

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There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who donâ t want a job – just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You′ll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.
作者简介 GLENN SHEPARD is the owner and founder of Glenn Shepard Seminars in Nashville, Tennessee. Nearly 100,000 managers, from Fortune 500 companies and small businesses alike, have attended his seminars. He is also the author of How to Make Performance Evaluations Really Work, from Wiley.
专业书评 A manager's guide to hiring, firing, and motivating employees

A comprehensive how-to for employers, How to Manage Problem Employees covers all the people-management skills managers need—from how to set new hires up for success, to properly structuring compensation packages that maximize employee work ethic, to dealing with employee problems before they take a toll on your business.

Author Glenn Shepard doesn't bother with political correctness and he doesn't pull any punches when it comes to employees. He has no patience for negative behavior—and neither should you. He'll show you how to handle every kind of problem employee—gossips, backstabbers, hypochondriacs, emotional basket cases, rebels with authority problems, and everyone else. And when you have to, Shepard shows you how to fire employees fairly and legally. Plus, there's more: Fostering a good work ethic Avoiding problem hires Motivating slow or lazy employees Avoiding legal pitfalls Being the best manager you can be Using discipline in the workplace Creating a healthy work environment Rewarding good employees

How to Manage Problem Employees helps managers run a productive department that people will want to be a part of, while building a business culture that encourages success. It empowers managers to be tougher, fairer, and better—but also shows them how to encourage the same qualities in their employees. If it's time for you to get tough with problem employees and take your business back, this book is the answer.

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