ccxml整合voicexml
参考例子:http://docs.voxeo.com/ccxml/1.0-final/frame.jsp?page=createcall.htm
实现的功能(步骤或者是ccxml的执行顺序):先是进入ccxml,接着是进入到voicexml进行选择某个服务的对话,结束之后传递某个变量给ccxml,然后利用ccxml来进行转接电话
注意要点:
1、由voicexml传递的参数必须在ccxml和voicexml中都有声明
2、在voicexml中的参数声明是<var name="phoneNumber" expr="session.connection.ccxml.values.phoneNumber"/>
3、在ccxml中要有状态状态转移,在这个例子中使用的是initState变量,一步一步赋值,
4、在ccxml中要有event="connection.progressing"
5、在ccxml中的dest="'tel:+14087168081'"中的电话号码参照dest的规则
6、要拨的电话号码不能说中国大陆的,座机和手机都不支持(因为使用的voxeo),这里我只是用的美国的座机电话试的,800的电话不行
7、这不是标准的ccxml,这是基于voexo上的ccxml
8、查看log的日志也需要在voexo的网页上去查看
9、我是使用skype和google voice进行的测试
下面是ccxml(使用的是voxeo的东西)
<?xml version="1.0" encoding="UTF-8"?> <ccxml version="1.0" xmlns:voxeo="http://community.voxeo.com/xmlns/ccxml"> <var name="inboundID"/> <var name="outboundID"/> <var name="initState" expr="'state1'" /> <var name="phoneNumber" expr="'defaultvalue'"/> <eventprocessor statevariable="initState"> <transition state="state1" event="connection.alerting"> <log expr="'***** INBOUND CONNECTION ALERTING *****'"/> <assign name="inboundID" expr="event$.connectionid" /> <accept connectionid="inboundID" /> <assign name="initState" expr="'state12'"/> </transition> <transition state="state12" event="connection.connected"> <assign name="initState" expr="'state2'"/> <log expr="'***** voicexml excute *****'"/> <dialogstart src="'Haitao3.vxml'" namelist="phoneNumber"/> </transition> <transition state="state2" event="dialog.exit"> <assign name="initState" expr="'state3'"/> <log expr="'***** CONNECTION.CONNECTED: INBOUND *****'"/> <if cond="event$.values.phoneNumber == 'others'"> <createcall dest="'tel:+14087168081'" callerid="'1112223333'" connectionid="outboundID" timeout="'30s'"/> <else /> <exit/> </if> </transition> <transition state="state3" event="connection.progressing"> <log expr="'***** CONNECTION.PROGRESSING *****'"/> <assign name="initState" expr="'state4'"/> </transition> <transition state="state4" event="connection.connected"> <assign name="initState" expr="'state5'"/> <log expr="'***** CONNECTION.CONNECTED: INBOUND *****'"/> <join id1="inboundID" id2="outboundID" duplex="'full'"/> </transition> <transition state="state5" event="conference.joined"> <log expr="'***** CONFERENCE JOINED: INBOUND LEG TO OUTBOUND LEG *****'"/> </transition> <transition event="connection.disconnected"> <log expr="'***** CONNECTION.DISCONNECTED *****'"/> <exit/> </transition> <transition event="error.*"> <log expr="'CRIKEY AN ERROR HAS OCCURED: (' + event$.reason + ')'"/> <exit/> </transition> </eventprocessor> </ccxml>
<?xml version="1.0" encoding="UTF-8"?><vxml version="2.0"><var name="phoneNumber" expr="session.connection.ccxml.values.phoneNumber"/><menu dtmf="true"><prompt><audio src="welcome.wav"> </audio><enumerate><audio src="main1.wav"></audio><audio src="main2.wav"></audio><audio src="main3.wav"></audio></enumerate></prompt><choice next="#Shopping">Shopping</choice><choice next="#complain">complain</choice><choice next="#others">others</choice><noinput> Please say one of <enumerate/></noinput><nomatch> <audio src="notunderstand.wav"></audio> <audio src="main1.wav"></audio><audio src="main2.wav"></audio><audio src="main3.wav"></audio></nomatch></menu><form id="Shopping"><block><audio src="welcome.wav"></audio></block><record name="msg" beep="true" maxtime="5s" finalsilence="1000ms" dtmfterm="true" type="audio/x-wav"><prompt timeout="5s"> <audio src="whatbuy.wav"></audio> </prompt><noinput> <audio src="tryagain.wav"></audio> </noinput></record><block><prompt> <audio src="whatbuy.wav"></audio> <audio expr="msg"/>. <audio src="goodbye.wav"></audio> <exit namelist="phoneNumber"/> </prompt></block></form><form id="complain"><record name="msg" beep="true" maxtime="5s" finalsilence="1000ms" dtmfterm="true" type="audio/x-wav"><prompt timeout="5s"> <audio src="whatcomplain.wav"></audio> </prompt><noinput> <audio src="tryagian.wav"></audio> </noinput></record><block><prompt> <audio src="takecomplain1.wav"></audio> <audio expr="msg"/> <audio src="takecomplain2.wav"></audio>. <audio src="goodbye.wav"></audio> <exit namelist="phoneNumber"/> </prompt></block></form><form id="others"><block> <audio src="otherselect.wav"></audio> <audio src="goodbye.wav"></audio> <assign name="phoneNumber" expr="'others'"/> <exit namelist="phoneNumber"/></block></form></vxml>