第五部分：补全短文(第46～50题，每题2分，共10分)
阅读下面的短文，文章中有5处空白，文章后面有6组文字，请根据文章的内容选择5组文字，将其分别放回文章原有位置，以恢复文章原貌。请将答案涂在答题卡相应的位置上。
How to Jump Queue Fury
If you find yourself waiting in a long queue at an airport or bus terminus this holiday, will you try to analyze what it is about queuing that makes you angry? Or will you just get angry with the nearest official?
Professor Richard Larson, an electrical engineer at the Massachusetts Institute of Technology, hates queuing but rather than tear his hair out, he decided to study the subject. 46. He cites an experiment at Houston airport where passengers had to walk for one minute from the plane to the baggage reclaim and then wait a further seven minutes to collect their luggage. Complaints were frequent, especially from those who had spent seven minutes watching passengers with just hand baggage get out immediately.
The airport authorities decided to lengthen the walk from the aircraft, so that instead of a one-minute fast walk, the passengers spent six minutes walking 47 The extra walk extended the delay by five minutes for those carrying only hand baggage, but passenger complaints dropped almost to zero.
The reason? Larson suggests that it all has to do with what he calls “social justice”. If people see others taking a short cut, they will find the wait unbearable. 48
Another aspect Larson studied was the observation that people get more fed up if they are not told what is going on. 49
But even knowing how long we have to wait isn't the whole answer. We must also believe that everything is being done to minimize our delay. Larson cites the example of two neighboring American banks. One was highly computerized and served a customer, on average, every 30 seconds.50. But because the tellers at the second bank looked extremely busy, customers believed the service was faster and many transferred their accounts to the slower bank. Ultimately, the latter had to introduce time-wasting ways of appearing more dynamic.
A So in the case of the airport, it was preferable to delay everyone.
B The other bank was less automated and took twice as long.
C When they finally arrived at the baggage reclaim, the delay was then only two minutes.
D His first finding, which backs up earlier work at the US National Science Foundation, was that the degree of annoyance was not directly related to the time.
E It's unbearable for the airport to delay everyone.
F Passengers told that there will be a half-hour delay are less unhappy than those left waiting even twenty minutes without an explanation.
第六部分：完型填空(第51～65题，每题1分，共15分)
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Man and Computer
What makes people different from computer programs? What is the missing element that our theories don't yet 51 for? The answer is simple: People read newspaper stories 52 a reason to learn more about what they are interested in. Computers, on the other hand, don't. In fact, computers don't 53 have interests; there is nothing in particular that they are trying to find out when they read. If a computer 54 is to be a model of story understanding, it should also read for a “purpose”.
Of course, people have several goals that do not make 55 to attribute to computers. One might read a restaurant guide in order to satisfy hunger or entertainment goals, or to 56 a good place to go for a business lunch. Computers do not 57, and computers do not have business lunches.
However, these physiological and social goals give 58 to several intellectual or cognitive(认知的) goals. A goal to satisfy hunger gives rise to goals to find 59 about the name of a restaurant which serves the desired type of food, how expensive the restaurant is, the 60 of the restaurant, etc. These are goals to 61information or knowledge, what we are calling 62 goals. These goals can be held by computers too a computer might “want” to find out the location of a restaurant, and read a guide in order to do so 63 the same way as a person might. While such a goal would not 64 out of hunger in the case of the computer, it might 65 rise out of the “goal” to learn more about restaurants,
51 A express
B explain
C account
D count
52 A upon
B with
C of
D for
53 A once
B even
C ever
D often
54 A program
B instruction
C system
D function
55 A success
B sense
C scene
D point
56 A find
B search
C look
D watch
57 A tired
B hungry
C damaged
D broken
58 A way
B play
C rise
D birth
59 A place
B food
C reference
D information
60 A district
B location
C region
D direction
61 A acquire
B ask
C require
D consult
62 A understanding
B learning
C knowledge
D awareness
63 A as
B on
C by
D in
64 A arise
B rise
C consent
D derive
65 A probably
B almost
C well
D likely
