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组织行为学(英文版.原书第5版)(作者史蒂文 L.麦克沙恩) |  |
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组织行为学(英文版.原书第5版)(作者史蒂文 L.麦克沙恩) | |
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Knowledge acquisition occurs when information is brought into the organization from the external environment. This can include hiring people, acquiring companies,and scanning the environment for the latest trends. It also includes the process of creative insight-experimenting and discovering new ideas.27 Knowledge sharing refersto the distribution of knowledge throughout the organization. For example, PixarAnimation Studios deliberately centralized its cafeteria, mailroom, and restroomfacilities so that employees would "bump into" and coincidentally share knowledge with people from other areas of the organization rather than just their own team members. Knowledge sharing also occurs through electronic white boards, wikis, blogs,and other computer-mediated technology. Knowledge use is the application of knowledge to organizational processes' in ways that improve the organization's effectiveness. Essentially, new work activities involve knowledge use because they require the application of new knowledge to break out of past routines and practices.Storage refers to ways that companies retain valuable knowledge. they retain employees, document best practices, record experiments （including those that didn't work out）, and keep samples of past products.
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