James Monroe
11 Crestwood Plaza
ST. Louis, MO 63126
Telephone No: 314-608-1120
Email id: monroejames@rediffmail.com
Skills and Knowledge
Conversant with all the technicalities, legal regulations, and standard operating practices employed by standard banks while dealing with customers
Excellent interpersonal and communication skills with good ability to understand the requirements of the customer and provide appropriate counsel
Experienced in dealing with all kinds of the customers
Able to identify the right candidate for the right position while interviewing them
Fine time management and team management skills
QUALIFICATIONS
Outstanding communication, presentation, and sales skills
Strong ability in personnel interviewing, training, and motivating Skilled in organization and office procedures
Ability to achieve immediate and long-term goals and meet operational deadlines
EXPERIENCE
Vice President with the Residential and Commercial Real Estate Development Section of Caesar Development Bank, St. Louis, Missouri from 2001 till date, where I efficiently handle the following responsibilities:
Planned successful marketing and advertising strategies targeting and developing new accounts, bringing more businesses and greater economic support to the city
Expanded customer base through a variety of effective sales techniques
Delivered convincing oral sales presentations to upper management of major companies
Effectively coordinated the hiring of subcontractors and monitored their performance
Consumer Banking Manager with the Regal Bank, St. Louis, Missouri from 1997 -2001, where I was promoted three times in four years and where I handled the following responsibilities:
Interviewed, trained, supervised, and evaluated up to 22 employees
Identified and resolved conflicts between public and bank, employees and management, clarifying work relationships and alleviating communication problems
As Secretary to Board of Directors attended monthly board meetings, took minutes, and handled all Board correspondence and directives
Initiated promotion of bank products utilizing various marketing and advertising methods
Other positions held: K-Mart, St. Louis, Missouri: Hired as Sales Clerk and promoted to Department Manager. Another Bank, St. Louis, Missouri: Hired as Window Teller and promoted to Vault Teller.
EDUCATION
St. Louis Business And Careers Institute, St. Louis, Missouri
Office Management Courses, XXXX-XXXX
Banking Courses, Seminars, Workshops American Institute of Banking Introduction to Supervision Commercial Loans Principles of Banking
First of America Corporation Building Retail Business Managing Retail Business Quality Service University
Other seminars and training classes on various banking issues
COMMUNITY INVOLVEMENT
Alpha Alpha Alpha Charitable Sorority, Past President, Vice President, and Secretary
Business Education Association, member American Business Club (AMBUCS), Sergeant-at-Arms, Past Secretary
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