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Turn the Ship Around!: A True Story of Turning Followers into Leaders |  |
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网友对Turn the Ship Around!: A True Story of Turning Followers into Leaders的评论
这的非常好看的一本书，没有什么生词，军事用语书后面都有解释。很好
I am skeptical about books on leadership. Most are written by persons who have reached positions of hierarchical authority in organizations and then anointed themselves "leaders." They don't talk about the political infighting and maneuvering that got them the job. Instead they wax eloquent about their skill in developing people - skills that frequently exist only in their imagination and the book they have written which book is often fiction parading as non-fiction. I was a contributing editor for one of the major business magazines and have met plenty of CEOs. I will leave it to you to guess how many times insiders have told me that the book their chief has written is wildly off the mark.
I have not met any of the persons that David Marquet commanded, but I will lay a substantial wager that many will follow him wherever they can.
Full disclosure: I am biased. I think that David is a leader, not a commander or a CEO or a senior officer but an authentic leader, for two reasons: 1) his views conform largely to my own, and 2) He undeniably moved a top of the line US nuclear submarine form bottom of the heap to the top by many objective measures.
David's views on leadership, and I repeat I heartily endorse these, are:
1) "Our greatest struggle is within ourselves. Whatever sense we have of thinking we know something is a barrier to continued learning."
2) The way to build a great team is to push decision making down, way down. The more each person feels he has the ability to do what he needs to in his immediate working environment, the more he will "own" his job and the more engaged he will be.
3) Engaged people will bubble with ideas about how to make the whole enterprise better. Some of these ideas will be relevant to a particular section and some for the entire organization. For the larger scope ideas, the originators will go out and get the cooperation/approval of others necessary to make the improvement happen.
4) It is not enough to push the decision making way down. You also have to send down responsibility, authority and the requisite resources. If you do not do this simultaneously, you simply increase the frustration level. Would you invite some one to come and smell dinner but not eat it? Case closed.
5) The mission is critically important. What is it, how is it defined and communicated, and is it a critical determinant of what decisions are made and how they are made? The answers to these questions will determine the success of the organization.
There is much more but these give you the picture. There are wonderful anecdotes throughout the book. For example, Marquet relates an incident where he was denied the opportunity to sail with a submarine whose command he was to assume within a month. He just wanted to get a quick read on what he would soon be facing. The departing captain refused to take him for many reasons mostly unexplained. One explained reason was that Marquet would have taken up scarce sleeping space. What is interesting is the lesson Marquet draws from this incident and how it shapes his own future actions. I will quote directly from the book to illustrate this:
"Even though this 2-day underway period would be greatly useful in sustaining Olympia's quality performance after he departed, he apparently had no interest in helping facilitate that. Could I fault him? In the navy system, captains are graded on how well their ships perform up to the day they depart, not a day longer. After that it becomes someone else's problem.
I thought about that. On every submarine and ship, and in every squadron and battalion, hundreds of captains were making thousands of decisions to optimize the performance of their commands for their tour and their tour alone. If they did anything for the long run it was because of an enlightened sense of duty, not because there was anything in the system that rewarded them for it. We didn't associate an officer's leadership effectiveness with how well his unit performed after he left. We didn't associate an officer's leadership effectiveness with how often his people got promoted 2, 3 and 4 years hence. We didn't even track that kind of information. All that mattered was performance in the moment."
To truly understand how valuable this type of thinking and approach is, ponder this question: If the "leaders" of our financial institutions knew that their bonuses were dependent on how the executive decisions they made would play out over the next five years, and those bonuses were subject to being recovered within that period, do you think we would still have had the blow-ups that wrecked so many venerable institutions and nearly destroyed our financial sector?
There is one other reason I find this book invaluable. We all know that a good question is worth more than an hour of detailed instruction. Socrates certainly thought so. Each chapter has several profoundly thought provoking questions at the end. If you grapple with these questions, you may well find that your view of the world is being turned around. Here is a random example: "Are your people trying to achieve excellence or just avoid making mistakes?" Think about the implications of this for your organization.
Get this book and read it with your highlighter in hand. Probably a good idea to get two highlighters.
First, I am a 30 year U.S. Navy veteran. I want to say I'm lucky I was never involved in the part of the Navy bent on blind followership that David Marquet describes as the starting condition of the USS Santa Fe but I don't think it was luck. Don't get the wrong impression of the entire U.S. Navy based on his experience. There are elements of the Navy that operate just as Marquet describes though and I am impressed that he could codify the mechanisms and activities that turned his ship around. I had successful tour after successful tour of duty in the Navy using many, not all, of the techniques Santa Fe adopted in a short period with such dramatic results. I just did what seemed right to me but never took the time to codify what it was that made it right. This book really outlined and clarified what it was that made it work over and over for me. I truly appreciate the courage and the intelligence it takes to make such a drastic positive change. You may not have ever experienced life in military service but I can tell you that what Marquet describes here works in both military service and the private sector. Now that Marquet has taken the time to tell the story of what worked, how the mechanisms were developed and has published the recorded methods and results I feel I have a been given a compass to help guide me in the future. I've been a successful leader on highly successful teams for a long time and I see attaining even greater success in the future with this information. The book is written in easily understood language, using brilliant analogies and clear, concise prose that anyone can appreciate. Start on page 1 and read all the way through. I highly recommend the book and suggest learning and sharing widely.
I was aboard the USS Santa Fe for 2 years prior to Captain Marquet and 2 years WITH Captain Marquet. We were truly the worst boat in in Pearl Harbor. We were a disengaged crew and the most common phrase on the boat was FTN (use your imagination). Many crew members had that written in their hats. Everyone was getting out. When Captain Marquet came aboard this all changed. Pride crept back in. Guys started reenlisting. We were now proud to be Navy and proud of our boat!
David truly walks the walk. He immediately changed our culture. I personally benefitted from his empowerment approach. I was a naive farm boy with very little self confidence when he arrived. Under his leadership I qualified and stood watches normally reserved for officers. I was named 'Junior Leader of the Year' for the Sub Pac fleet. Getting out of the Navy had once been a no-brainer, but under Captain Marquet, it was the hardest decision I have ever made.
I am now a self confident and succesful leader and family man. I am also a leader who gives control and I have one of the happiest and most productive groups at our company. Since taking over our MFG floor, we have reduce LH by 35% and reduced quality hits by 90% all while reducing OT to near zero. It took a long time to get to this and it was very difficult at times, but David's philosophy works!
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