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The Design of Everyday Things: Revised and Expanded Edition

2017-06-10 
Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner
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The Design of Everyday Things: Revised and Expanded Edition

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious—even liberating—book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time.

In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how—and why—some products satisfy customers while others only frustrate them.

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“Even classics can be updated and improved… Highly recommended.”

“This book changed the field of design. As the pace of technological change accelerates, the principles in this book are increasingly important. The new examples and ideas about design and product development make it essential reading.”—Patrick Whitney, Dean, Institute of Design, and Steelcase/Robert C. Pew Professor of Design, Illinois Institute of Technology

“Twenty-five years ago The Design of Everyday Things was instrumental in orienting my approach to design. With this latest revised and expanded edition, Don Norman has given me a host of new ideas to explore as well as reminding me of the fundamental principles of great and meaningful design. Part operating manual for designers and part manifesto on the power of designing for people, The Design of Everyday Things is even more relevant today than it was when first published.”—Tim Brown, CEO, IDEO, and author of Change by Design

网友对The Design of Everyday Things: Revised and Expanded Edition的评论

很好的书,学设计的应该看看

还没看内容,上课用的。相比亚马逊上其它原版书,这本的纸张和印刷都挺好。几周前预订的,比现在便宜些。

可能是作者当老师的职业病,写东西总是有点啰嗦,生怕别人不懂要重复好多遍。不过还算挺有趣,写得也很清楚明白。看看还是有收获的。

看起来不错,还没看完

I'm having trouble loving this book. There are real gems in there, but I would have liked it to have been edited down to focus on those, and not repeat things so frequently; carve away the tremendous verbiage and lengthy explanations and you could fit the book in your front shirt pocket... OK almost. But seriously you could get the book down to 1/3 the size without loosing valuable content.
Here is an example from early in the book that I almost couldn't dig my way through. He makes a great series of points (although a time or two too many) about conceptual models, and points out that these are often incorrect, sometimes helpful, and sometimes harmful. But then he goes all over the place with explanations on the mechanisms of how people think. I couldn't help but see those as the authors flawed conceptual models. I found many of the explanations incongruous with my own experiences. And none of them seemed to help reinforce a useful design principle. He could have stuck to the applications and principles without diving into things like that and the book would have been better and shorter in my opinion.

Ideas are very good, but the book is way too verbose to my taste.

The one who reads it is at risk to forget what was told at the beginning of a chapter when he gets to the end of it. I think if the book was 75% shorter, it would be a better value. This is why it got just 3 stars. But this is just my personal preference.

Anyway, I would recommend to read it.

This book is more of an INTRO or PRE-101 to user/human-centered design. Norman is really good at introducing concepts and painting it with examples. I only wish that this book picked our brains more. There could have been many times he could have displayed the information in fun, amusing, and even trivial ways. It felt like he was giving us the cheat-sheet without doing what great teachers do: use creative means to present the information. This book is a primer, so if you are expecting some sick UX skill-based tips and tricks, you are out of luck. The text is foundational information that helps create a thought-leading designer. In a classroom setting, using this book would be fantastic. It lends some great inspirational food-for-thought for the aspiring designer. There are many broad concepts, each with endless possibilities for lesson plans and teaching material.

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