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Motivation: Powerful Motivators that Will Turbo-Charge Your Workforce

2011-06-03 
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Motivation: Powerful Motivators that Will Turbo-Charge Your Workforce 去商家看看

 Motivation: Powerful Motivators that Will Turbo-Charge Your Workforce


基本信息·出版社:Entrepreneur Press
·页码:288 页
·出版日期:2007年09月
·ISBN:159918141X
·International Standard Book Number:159918141X
·条形码:9781599181417
·EAN:9781599181417
·版本:1
·装帧:平装
·正文语种:英语

内容简介 在线阅读本书

The long-term fix for employee motivation and highly satisfied customers

There are hundreds of tactics, described in dozens of motivation books, to produce a short-term boost in employee morale. But none of them last. If you want truly motivated employees for the long term— leading to higher customer satisfaction and loyalty— you must give employees a motive to want to do well on their own.This unique two-pronged approach provides techniques for introducing powerful movtivators to energize workers and outlines a process for eliminating the most common and pervasive de-motivators.
作者简介 Paul Levesque has two decades’ experience as an international business consultant specializing in customer service. He is the author of Customer Service Made Easy (1-932531-912 EP, 2006).
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