The Truth About Managing People
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基本信息·出版社：Prentice-Hall
·页码：240 页
·出版日期：2007年11月
·ISBN：0273715321
·International Standard Book Number：0273715321
·条形码：9780273715320
·EAN：9780273715320
·版本：2nd Revised edition
·装帧：平装
·正文语种：英语
·丛书名：Truth About
内容简介 在线阅读本书
The Truth About Managing People offers real solutions for the make-or-break problems faced by every manager. You'll discover: how to overcome the true obstacles to teamwork; why too much communication can be as dangerous as too little; how to improve your hiring and employee evaluations; and even how to learn charisma. This isn't someone's opinion; it's a definitive, evidence-based guide to effective management: a set of bedrock principles you can rely on throughout your entire management career. Part of The Truth About series, each title aims to cover an entire field of knowledge in a sharp and entertaining way. With a mimimum of 50 honest answers to important questions in every book, you will find yourself thinking 'aha' as you read each page. The Truth and nothing but The Truth.
作者简介 Dr. Stephan P. Robbins is the world's best-selling textbook author in the areas of management and organisational behaviour. His books have sold more than two million copies, are currently used by students at more than one thousand U.S. colleges and universities, and are widely-read throughout the world.
媒体推荐 a grand title to live up to. And it doesn't dissapoint - Human Resources, May 2008
目录 Preface PART I THE TRUTH ABOUT HIRING Truth 1 Forget Traits; It's Behavior That Counts Truth 2 Realistic Job Previews: What You See Is What You Get Truth 3 Tips for Improving Employee Interviews Truth 4 Brains Matter; or When in Doubt, Hire Smart People Truth 5 Don't Count Too Much on Reference Checks Truth 6 When in Doubt, Hire Conscientious People! Truth 7 Hire People Who Fit Your Culture: My Good Employee Is Your Stinker! Truth 8 Manage the Socialization of New Employees PART II THE TRUTH ABOUT MOTIVATION Truth 9 Why Many Workers Aren't Motivated at Work Today Truth 10 Happy Workers Aren't Necessarily Productive Workers! Truth 11 Telling Employees to Do Your Best Isn't Likely to Achieve Their Best Truth 12 Not Everyone Wants to Participate in Setting Their Goals Truth 13 Professional Workers Go for the Flow Truth 14 When Giving Feedback: Criticize Behaviors, Not People Truth 15 You Get What You Reward Truth 16 It's All Relative! Truth 17 Ways to Motivate Low-Skill, Low-Pay Employees Truth 18 There's More to High Employee Performance Than Just Motivation PART III THE TRUTH ABOUT LEADERSHIP Truth 19 The Essence of Leadership is Trust Truth 20 Experience Counts! Wrong! Truth 21 Most People THINK They Know What Good Leaders Look Like Truth 22 Effective Leaders Know How to Frame Issues Truth 23 You Get What You Expect Truth 24 Charisma Can Be Learned Truth 25 Make Others Dependent on You Truth 26 Adjust Your Leadership Style for Cultural Differences or When in Rome... Truth 27 When Leadership ISN'T Important PART IV THE TRUTH ABOUT COMMUNICATION Truth 28 Hearing Isn't Listening Truth 29 Choose the Right Communication Channel Truth 30 Listen to the Grapevine Truth 31 Men and Women DO Communicate Differently Truth 32 What You Do Overpowers What You Say PART V THE TRUTH ABOUT BUILDING TEAMS Truth 33 What We Know That Makes Teams Work Truth 34 2 + 2 Doesn't Necessarily Equal 4 Truth 35 One Bad Apple Spoils the Barrel Truth 36 We're Not All Equal: Status Matters! Truth 37 Not Everyone Is Team Material PART VI THE TRUTH ABOUT MANAGING CONFLICTS Truth 38 The Case FOR Conflict Truth 39 Beware of Groupthink Truth 40 How to Reduce Work-Life Conflicts Truth 41 Negotiating Isn't About Winning and Losing PART VII THE TRUTH ABOUT DESIGNING JOBS Truth 42 Not Everyone Wants a Challenging Job Truth 43 Four Job-Design Actions That Will Make Employees More Productive PART VIII THE TRUTH ABOUT PERFORMANCE EVALUATION Truth 44 Annual Reviews: The Best Surprise is NO Surprise! Truth 45 Don't Blame Me! The Role of Self-Serving Bias Truth 46 The Case for 360-Degree Feedback Appraisals: More IS Better! PART IX THE TRUTH ABOUT COPING WITH CHANGE Truth 47 Most People Resist Any Change That Doesn't Jingle in Their Pockets! Truth 48 &nbruth 49 Use Participation to Reduce Resistance to Change PART X SOME FINAL THOUGHTS ABOUT MANAGING BEHAVIOR Truth 50 First Impressions DO Count! Truth 51 People Aren't Completely Rational: Don't Ignore Emotions! Truth 52 Employee Turnover Can Be a Good Thing Truth 53 Beware of the Quick Fix References About the Author
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