What the Customer Wants You to Know: How Everybody Needs to Think Differently Ab
基本信息·出版社：Penguin Books Ltd ·页码：192 页 ·出版日期：2009年09月 ·ISBN：0141036877 ·International Standard Book Number：0141036877 · ...
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What the Customer Wants You to Know: How Everybody Needs to Think Differently Ab |
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基本信息·出版社：Penguin Books Ltd
·页码：192 页
·出版日期：2009年09月
·ISBN：0141036877
·International Standard Book Number：0141036877
·条形码：9780141036878
·EAN：9780141036878
·装帧：平装
内容简介 According to business guru Ram Charan, the process of selling is broken. Demand for competitive pricing is ever on the increase, and customers want more than great products at great prices; they want you to know how their business works, so that you can make it work better. It is time for companies to re-think their selling processes, and that's where Charan's concept of Value Creation Selling fits in. It is a new approach that while radical is nonetheless practical and produces stronger customer relationships and long term rewards. VCS will enable you to: gain a deeper knowledge of your customer's business. Use this knowledge to improve your customer's margins. Show how your product and expertise is a winning combination. Someday, every company will listen more closely to the customer.
作者简介 Ram Charan is a highly acclaimed business adviser, speaker, teacher, and the author or coauthor of many bestselling business books, including What the CEO Wants You to Know and Execution. He has worked behind the scenes at Fortune 100 companies like GE, Bank of America, DuPont, Thomson Financial, Honewell, Home Depot, and Verizon to help senior executives develop and implement strategic plans. Visit www.Ram-Charan.com
