首页 诗词 字典 板报 句子 名言 友答 励志 学校 网站地图
当前位置: 首页 > 图书频道 > 进口原版 > Reference >

Difficult Conversations: How to Discuss What Matters Most

2014-05-01 
出版日期: 2010年11月2日The 10th-anniversary edition of the New York Times business bestseller-now up
商家名称 信用等级 购买信息 订购本书
Difficult Conversations: How to Discuss What Matters Most 去商家看看
Difficult Conversations: How to Discuss What Matters Most 去商家看看

Difficult Conversations: How to Discuss What Matters Most

出版日期: 2010年11月2日

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:

? Decipher the underlying structure of every difficult conversation
? Start a conversation without defensiveness
? Listen for the meaning of what is not said
? Stay balanced in the face of attacks and accusations
? Move from emotion to productive problem solving

喜欢Difficult Conversations: How to Discuss What Matters Most请与您的朋友分享,由于版权原因,读书人网不提供图书下载服务

热点排行