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Quiet Leadership: Six Steps to Transforming Performance at Work [平装] |  |
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Quiet Leadership: Six Steps to Transforming Performance at Work [平装] | |
From Publishers Weekly
A leader's job "should be to help people make their own connections," Rock asserts—a commonsense message he overcomplicates in this guide for executives and managers who want to improve employee performance. Rock, CEO of Results Coaching System, strives to legitimize his methodology with neuroscience, acronyms and catchphrases and gratuitous, Powerpointesque illustrations. But his writing style conflicts with his advice—keep it succinct and focused. Promising that his approach "saves time and creates energy," he details his six steps: "Think About Thinking" (let people think things through without telling them what to do, while remaining "solutions-focused"); "Listen for Potential" (be a sounding board for employees); "Speak with Intent" (clarify and streamline conversation); "Dance Toward Insight" (communicate in ways that promote other people's insights); "CREATE New Thinking" (which stands for Current Reality, Explore Alternatives and Tap Their Energy, an acronym about "helping people turn their insights into habits"); and, finally, "Follow Up" to ensure ongoing improved performance. Rock also explains how to apply the steps to problem solving, decision making and giving feedback. Perhaps Rock conveys his strategies more effectively in a seminar setting, but for busy executives, this guide (after Personal Best) is more likely to generate frustration than an " 'aha' moment." (Apr.)
From Publishers Weekly
A leader's job "should be to help people make their own connections," Rock asserts—a commonsense message he overcomplicates in this guide for executives and managers who want to improve employee performance. Rock, CEO of Results Coaching System, strives to legitimize his methodology with neuroscience, acronyms and catchphrases and gratuitous, Powerpointesque illustrations. But his writing style conflicts with his advice—keep it succinct and focused. Promising that his approach "saves time and creates energy," he details his six steps: "Think About Thinking" (let people think things through without telling them what to do, while remaining "solutions-focused"); "Listen for Potential" (be a sounding board for employees); "Speak with Intent" (clarify and streamline conversation); "Dance Toward Insight" (communicate in ways that promote other people's insights); "CREATE New Thinking" (which stands for Current Reality, Explore Alternatives and Tap Their Energy, an acronym about "helping people turn their insights into habits"); and, finally, "Follow Up" to ensure ongoing improved performance. Rock also explains how to apply the steps to problem solving, decision making and giving feedback. Perhaps Rock conveys his strategies more effectively in a seminar setting, but for busy executives, this guide (after Personal Best) is more likely to generate frustration than an " 'aha' moment." (Apr.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the Hardcover edition.
Marshall Goldsmith, founder of Marshall Goldsmith Partners; named one of the 50 greatest thinkers who have impacted the field of management by the American Management Association.
"Quiet Leadership will help you improve other people’s thinking, which is the best place to begin improving other people’s performance."
Continental Magazine
A quick and useful guide to a softer management style that draws on recent discoveries in the field of neuroscience
Elisa Mallis, Human Performance Consultant, Accenture, London
"Essential reading for any leader who has ever wondered ‘Why don’t people do what I tell them to do?.’"
Elisa Mallis, Human Performance Consultant, Accenture, London
"Essential reading for any leader who has ever wondered ‘Why don’t people do what I tell them to do?.’" --This text refers to the Hardcover edition.
"Essential reading for any leader who has ever wondered 'Why don't people do what I tell them to do?.'"--Elisa Mallis, Human Performance Consultant, Accenture, London
David Rock is a leadership coach, teacher, and public speaker who advises corporations around the world. He is the CEO of Results Coaching Systems, and for the past several years has been studying the impact of coaching on performance and the links between coaching and neuroscience.
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